All reviews

Rating Breakdown

  • 5
    83% (96 ratings)
  • 4
    9% (11 ratings)
  • 3
    3% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

June 25, 2024

this might be about my usage. 1. no customer service. 2. There are a few shops connected to my facebook and this app is not able to get access to facebook or instagram. 3. there is no one to help us for this kind of cases. Not specifically this app based issue. I tried several and they are not able to get the access through

Using app

17 minutes

Total reviews

11

Average rating

4.1

2 / 5 Share

Aug. 11, 2021

This has to be the slowest loading app I have ever used. It took literally 5 minutes to get the dashboard and setting to load. Sorry but this is 2021 we should not have to wait more than a few seconds for the app to load in shopify.

Using app

25 days

Total reviews

68

Average rating

3.9

Developer Reply

Hi Coastal Gifts Inc store admin, This is Windy from Socialhead Team. I sincerely thank you for leaving a review. We take customer satisfaction seriously and are glad to hear from you. Firstly, I would like to apologize for your incomplete experience. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. As far as we've found out and investigated the cause, we've been aware of this error and fixed it. We hope you can check our email. Once again, we are very sorry for this inconvenience. If you need any further assistance, don't hesitate to contact us. Best Regards! Windy