All reviews

Rating Breakdown

  • 5
    97% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

June 13, 2024

CED have supported us in setting us up with TikTok Shop and have made the process seamless. A special mention to Aditi who has handled everything fantastically, could not sing her praises higher!

Using app

7 months

Total reviews

1

Average rating

5.0

2 / 5 Share

June 4, 2024

The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.

Using app

4 months

Total reviews

2

Average rating

3.5

1 / 5 Share

May 24, 2024

The app was easy to install and to connect to Facebook. The issue I have right now is the I cannot delete any of the items from the catalog because: Settings can't be edited! You only have access to create ads with this catalog. To edit settings for this data feed file, you need to contact someone who has permission to manage this catalog. I contacted CED, Harsh email me the instructions to delete, but If I don't have the permissions to do it, it doesn't do any good. Obviously if the app doesn't allow you to do but CREATE ADDS, and not manage your catalog or items, is not something that I will be interesting in purchasing. I hope that Harsh Yadav is able to give the permission I need to be able to delete the items from the test catalog.

Using app

6 days

Total reviews

3

Average rating

3.7

2 / 5 Share

April 20, 2024

The app works fine but I had to uninstalled because I stop selling on TikTok shop. I uninstall the app 5 months ago and they are still charging me. I have emailed them a few time and they are still charging me. I want my money back. Thank you

Using app

About 2 months

Total reviews

2

Average rating

1.5

5 / 5 Share

March 1, 2024

thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Great app, Aditi was very helpful and professional when i chatted with her. App is easy to use

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 26, 2024

I normally use many applications from CedCommerce, and other apps are very user-friendly, with helpful teams. However, I can't say the same for this application. Months have passed, and we still haven't been able to go live with our 961 products. The team is not very responsive, and creating categories one by one is a real disappointment. This app turned out to be a letdown for me, something I wouldn't expect from CedCommerce, both in terms of the application and the team.

Using app

About 2 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 18, 2024

I recently integrated CedCommerce Social Connector into my Shopify store, and it has been a game-changer. The app seamlessly connects TikTok Shop, Facebook, and Instagram, offering features like real-time syncing and easy Facebook ad management. Setting up and linking accounts is a breeze, making it a must-have for a hassle-free multi-channel experience. The customer service team is consistently prompt and knowledgeable, providing valuable assistance around the clock. This commitment to user support is a standout feature, reflecting the app's focus on user success. CedCommerce Social Connector goes beyond integration, offering product optimization with relevant keywords for better visibility on Facebook. Overall, it's a reliable and effective solution for anyone looking to enhance their social commerce journey. If you're seeking a comprehensive multi-channel Shopify integration with excellent customer service, this app is highly recommended. ⭐⭐⭐⭐⭐

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

I tried to connect my Shopify store directly to TikTok Shop, but their integration wouldn’t work. Then, I found CedCommerce. I am so glad I did. I reached out to their support team, and they set up a call with me to assist with the setup. Suryansh was the agent I was connected with, and he was (and, still is) fantastic! He answered all of my questions and helped work through the issues I was facing. I would highly recommend using CedCommerce to add your products to TikTok Shop!

Store

TRVLPOD

Using app

17 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 2, 2023

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow. So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100. Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.

Store

biöm

Using app

3 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 27, 2023

This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Suryansh for the amazing customer service and solid app.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Went smooth and had a helpful customer service to support with my query

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I've been using the TikTok Shop Cedcommerce Social Connector app for a few months now and I'm very pleased with how it has streamlined my business operations. The automatic order syncing saves me so much time by eliminating the need to manually enter orders. I can now focus my energy on other important tasks.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Very easy to use and with a great support service from ced commerce team who guided me through the process connection our shop within facebook and creating catalogues and all we needed.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

The TTS connections are extremely useful for running your store through Shopify. The support team always on hand to assist with any issues which may occur during set up or even when you are established.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

They are always available and ready to help you! I recommend them!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

I have had one of the most amazing experience with this product thus far. I reached out and within minutes of me downloading the app, the representative, Ujjwal, was on it and dedicated to seeing me through. I was able to efficiently complete the upload of my products from Shopify to TikTok Shop store in moments. I have been searching for weeks on how I would be able to get all of the products into the TikTok and boom, CedCommerce!!! Thanks again for a wonderful app and for Ujjwal. Don't hesitate people, get it!!!

Using app

17 days

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 10, 2023

Helpful. A bit of a language barrier but he was patient with me

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 9, 2023

Prabah and Shikha from CEDCOMMERCE are absolute lifesavers! I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. Thanks to their exceptional expertise and dedication, they not only provided a prompt and effective solution but also guided me through the entire process, making it a seamless experience. Their knowledge, professionalism, and outstanding support truly stand out. I can't thank them enough for their incredible assistance, and I highly recommend CEDCOMMERCE, especially Prabah and Shikha, for anyone seeking top-tier e-commerce solutions and support.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I have been using the CedCommerce TikTok Shopify Connector app and wanted to share my experience with the app and its customer support. Overall, my experience has been fantastic!! The app has proven to be very effective in connecting my Shopify store with TikTok. The features offered, such as product syncing, automatic order management, etc., have been smooth and reliable. The integration process was easy and seamless. The customer support provided by CedCommerce has been exceptional.

Using app

About 2 months

Total reviews

1

Average rating

5.0