All reviews

Rating Breakdown

  • 5
    95% (325 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 99% (341)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 27, 2024

No puedo crear publicidad y el soporte de ayuda no contesta o resuelve dudas.

Using app

6 days

Total reviews

5

Average rating

1.8

1 / 5 Share

Aug. 15, 2024

We began having issues with orders not pulling into the META app, then when we sent in tickets for support, despite having paid for 24/7 support, it would take days to receive a response. The response would be about our ETSY integration, which had also recently been deleted, but was not an issue. We spent the majority of this month asking for and waiting on answers, leaving customers in the balance and essentially wasting the money we spent on a plan for better service. Requests for a refund after pointing this out were ignored, or we again were asked about Etsy. It was disappointing to say the least, but we have to make the best decision for our customers and finally give up on this app and the money wasted.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 13, 2024

CED have supported us in setting us up with TikTok Shop and have made the process seamless. A special mention to Aditi who has handled everything fantastically, could not sing her praises higher!

Using app

7 months

Total reviews

4

Average rating

5.0

2 / 5 Share

June 4, 2024

The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.

Using app

4 months

Total reviews

2

Average rating

3.5

1 / 5 Share

May 24, 2024

The app was easy to install and to connect to Facebook. The issue I have right now is the I cannot delete any of the items from the catalog because: Settings can't be edited! You only have access to create ads with this catalog. To edit settings for this data feed file, you need to contact someone who has permission to manage this catalog. I contacted CED, Harsh email me the instructions to delete, but If I don't have the permissions to do it, it doesn't do any good. Obviously if the app doesn't allow you to do but CREATE ADDS, and not manage your catalog or items, is not something that I will be interesting in purchasing. I hope that Harsh Yadav is able to give the permission I need to be able to delete the items from the test catalog.

Using app

5 days

Total reviews

5

Average rating

3.4

2 / 5 Share

April 20, 2024

The app works fine but I had to uninstalled because I stop selling on TikTok shop. I uninstall the app 5 months ago and they are still charging me. I have emailed them a few time and they are still charging me. I want my money back. Thank you

Using app

About 2 months

Total reviews

4

Average rating

1.8

5 / 5 Share

Feb. 19, 2024

Great app, Aditi was very helpful and professional when i chatted with her. App is easy to use

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Jan. 26, 2024

I normally use many applications from CedCommerce, and other apps are very user-friendly, with helpful teams. However, I can't say the same for this application. Months have passed, and we still haven't been able to go live with our 961 products. The team is not very responsive, and creating categories one by one is a real disappointment. This app turned out to be a letdown for me, something I wouldn't expect from CedCommerce, both in terms of the application and the team.

Using app

24 days

Total reviews

6

Average rating

3.7

5 / 5 Share

June 21, 2025

I recently integrated CedCommerce Social Connector into my Shopify store, and it has been a game-changer. The app seamlessly connects TikTok Shop, Facebook, and Instagram, offering features like real-time syncing and easy Facebook ad management. Setting up and linking accounts is a breeze, making it a must-have for a hassle-free multi-channel experience. The customer service team is consistently prompt and knowledgeable, providing valuable assistance around the clock. This commitment to user support is a standout feature, reflecting the app's focus on user success. CedCommerce Social Connector goes beyond integration, offering product optimization with relevant keywords for better visibility on Facebook. Overall, it's a reliable and effective solution for anyone looking to enhance their social commerce journey. If you're seeking a comprehensive multi-channel Shopify integration with excellent customer service, this app is highly recommended.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 2, 2023

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow. So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100. Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.

Store

biöm

Using app

2 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 27, 2023

This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Suryansh for the amazing customer service and solid app.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Very easy to use and with a great support service from ced commerce team who guided me through the process connection our shop within facebook and creating catalogues and all we needed.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

The TTS connections are extremely useful for running your store through Shopify. The support team always on hand to assist with any issues which may occur during set up or even when you are established.

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 10, 2023

Helpful. A bit of a language barrier but he was patient with me

Using app

About 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 3, 2023

Atiti , At Ced Commerce was very helpful in assisting with shipping details of an encrypted order on my TikTok shop also very helpful and very informative in assisting with connected my products to my TikTok shop there customer support is awesome and I highly recommend using this app as your connecting app on all platforms Support is helpful, and respondentI cannot express enough how thrilled I am with the TikTok Shop Connector by CedCommerce! This plugin has made my e-commerce journey a breeze, and it deserves every bit of the 5-star rating. The most outstanding feature of this connector is its hassle-free uploading capability. It's as simple as a few clicks, and my products are instantly on TikTok. My Orders were coming up in the Encrypted form but She helped me with everything and all the Setups.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

This is an incredibly important integration for our business and the onboarding support call was exactly what I needed. Very professional

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Aditi was super helpful in getting my account set up and ready to start selling on TikTok Shop!

Store

Nectar

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Aditi onboarded me onto the app. I was having a slight issue with getting some of my products to upload onto Tiktok shop. She was extremely helpful, patient and very professional and resolved the issue in no time! The support team is truly amazing!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Great support! Really helped with setting up TikTok shop when I had no clue what to do.

Using app

About 1 hour

Total reviews

24

Average rating

4.7

5 / 5 Share

Oct. 20, 2023

CedCommerce and been the best solution i have found for import and exporting products to and from different marketplaces. I had a sku duplication issue and Prabhjot has given me great support to fix the issue.

Using app

4 days

Total reviews

4

Average rating

5.0