Primario Nesti review for CED ‑ Facebook Feed & Ads

Oct. 27, 2023

After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise. My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges. This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support. In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long. My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.