CED ‑ Facebook Feed & Ads

Aug. 15, 2024

We began having issues with orders not pulling into the META app, then when we sent in tickets for support, despite having paid for 24/7 support, it would take days to receive a response. The response would be about our ETSY integration, which had also recently been deleted, but was not an issue. We spent the majority of this month asking for and waiting on answers, leaving customers in the balance and essentially wasting the money we spent on a plan for better service. Requests for a refund after pointing this out were ignored, or we again were asked about Etsy. It was disappointing to say the least, but we have to make the best decision for our customers and finally give up on this app and the money wasted.

June 13, 2024

CED have supported us in setting us up with TikTok Shop and have made the process seamless. A special mention to Aditi who has handled everything fantastically, could not sing her praises higher!

June 4, 2024

The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.

May 24, 2024

The app was easy to install and to connect to Facebook. The issue I have right now is the I cannot delete any of the items from the catalog because: Settings can't be edited! You only have access to create ads with this catalog. To edit settings for this data feed file, you need to contact someone who has permission to manage this catalog. I contacted CED, Harsh email me the instructions to delete, but If I don't have the permissions to do it, it doesn't do any good. Obviously if the app doesn't allow you to do but CREATE ADDS, and not manage your catalog or items, is not something that I will be interesting in purchasing. I hope that Harsh Yadav is able to give the permission I need to be able to delete the items from the test catalog.

April 20, 2024

The app works fine but I had to uninstalled because I stop selling on TikTok shop. I uninstall the app 5 months ago and they are still charging me. I have emailed them a few time and they are still charging me. I want my money back. Thank you

March 1, 2024

thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this

Feb. 19, 2024

Great app, Aditi was very helpful and professional when i chatted with her. App is easy to use

Jan. 26, 2024

I normally use many applications from CedCommerce, and other apps are very user-friendly, with helpful teams. However, I can't say the same for this application. Months have passed, and we still haven't been able to go live with our 961 products. The team is not very responsive, and creating categories one by one is a real disappointment. This app turned out to be a letdown for me, something I wouldn't expect from CedCommerce, both in terms of the application and the team.

Jan. 18, 2024

I recently integrated CedCommerce Social Connector into my Shopify store, and it has been a game-changer. The app seamlessly connects TikTok Shop, Facebook, and Instagram, offering features like real-time syncing and easy Facebook ad management. Setting up and linking accounts is a breeze, making it a must-have for a hassle-free multi-channel experience. The customer service team is consistently prompt and knowledgeable, providing valuable assistance around the clock. This commitment to user support is a standout feature, reflecting the app's focus on user success. CedCommerce Social Connector goes beyond integration, offering product optimization with relevant keywords for better visibility on Facebook. Overall, it's a reliable and effective solution for anyone looking to enhance their social commerce journey. If you're seeking a comprehensive multi-channel Shopify integration with excellent customer service, this app is highly recommended. ⭐⭐⭐⭐⭐

Jan. 5, 2024

I tried to connect my Shopify store directly to TikTok Shop, but their integration wouldn’t work. Then, I found CedCommerce. I am so glad I did. I reached out to their support team, and they set up a call with me to assist with the setup. Suryansh was the agent I was connected with, and he was (and, still is) fantastic! He answered all of my questions and helped work through the issues I was facing. I would highly recommend using CedCommerce to add your products to TikTok Shop!

Dec. 2, 2023

Hit their limit cap on my store the week of BFCM. No email. No flashing bells. No leniency. No order flow. So after half a day trying to figure out why my ads weren't converting, I figured out the CEDCommerce wasn't allowing orders to flow on TikTok Shop. Again. No alarm bells or leniency to allow orders to go past their cap. Thousands of dollars of ad spend wasted with $0 in sales because they didn't get their extra $100. Then when I tried to upgrade my plan, it wouldn't allow me because there's more bugs in their software than an entomologist's lab.

Nov. 27, 2023

This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Suryansh for the amazing customer service and solid app.

Nov. 26, 2023

Went smooth and had a helpful customer service to support with my query

Nov. 24, 2023

I've been using the TikTok Shop Cedcommerce Social Connector app for a few months now and I'm very pleased with how it has streamlined my business operations. The automatic order syncing saves me so much time by eliminating the need to manually enter orders. I can now focus my energy on other important tasks.

Nov. 21, 2023

Very easy to use and with a great support service from ced commerce team who guided me through the process connection our shop within facebook and creating catalogues and all we needed.

Nov. 15, 2023

The TTS connections are extremely useful for running your store through Shopify. The support team always on hand to assist with any issues which may occur during set up or even when you are established.

Nov. 15, 2023

They are always available and ready to help you! I recommend them!

Nov. 14, 2023

I have had one of the most amazing experience with this product thus far. I reached out and within minutes of me downloading the app, the representative, Ujjwal, was on it and dedicated to seeing me through. I was able to efficiently complete the upload of my products from Shopify to TikTok Shop store in moments. I have been searching for weeks on how I would be able to get all of the products into the TikTok and boom, CedCommerce!!! Thanks again for a wonderful app and for Ujjwal. Don't hesitate people, get it!!!

Nov. 10, 2023

Helpful. A bit of a language barrier but he was patient with me

Nov. 9, 2023

Prabah and Shikha from CEDCOMMERCE are absolute lifesavers! I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. Thanks to their exceptional expertise and dedication, they not only provided a prompt and effective solution but also guided me through the entire process, making it a seamless experience. Their knowledge, professionalism, and outstanding support truly stand out. I can't thank them enough for their incredible assistance, and I highly recommend CEDCOMMERCE, especially Prabah and Shikha, for anyone seeking top-tier e-commerce solutions and support.