All reviews

Rating Breakdown

  • 5
    95% (310 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 99% (326)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2021

Kartik was very helpful in setting the app....we even had a live chat to set the things up properly I really appreciate their customer service

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

The app is super helpful and user friendly. The customer service is an excellent, Rishi did a fantastic job through the google hangouts to set up Facebook and Instragram shop. Prior to this I had struggled with a proper configuration of my shop for social media for 3 months and all was done in less then 2 hours. I would definitely recommend this app to anyone to properly leverage e-commerce in relation with social media.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

very good costumer service, I recommend if you work with face book, very easy to work with and friendly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Support was excellent. I was able to connect our shopify store with our facebook page. Google meet helped greatly in set up process. Would recommend.

Using app

1 day

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 7, 2021

Amazing App, amazing people. I got stuck whilst conneting to our facebook page due to an existing data feed. Arpit noticed from their end, contacted me and went through everything to ensure i was proper;ly set up. Excellent.

Using app

3 days

Total reviews

9

Average rating

4.1

5 / 5 Share

Nov. 30, 2021

Fantastic App and customer support, they will help with all needs very quick and easy to understand everything !!! Love their service !!! I will add all their Apps to my store :) The greatest service never had before !!! Would definitely recommend this app...

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Awesome customer service support to get the job done. Love the service provided and up to checking the root cause. Will not send you policy link, straight solve the problem.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Great app ! Using FB & Instagram app. Really helpful and great customer care support especially Anand who has been guiding very patiently all through the session. This is highly recommended and I wish their support lasts for ever hopefully in future too.

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 12, 2021

Good app, good support. Guide me to sync my shopify facebook and instagram. O use it to connect my website to instagram

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

The gentlemen who helped me was wonderful! He was so helpful and patient with me! Walked me through all the steps!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

I needed help connecting my FB shopping and Kartik was incredibly helpful and went the extra mile with her support. he was very patient with me and took a lot of time with me to make sure we figured out the root cause of the issue and make it done

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

best conversation ever i had .. verry impressive ..with help of google meet .. cleared all doubts .and completed setup o Facebook page shop .product got synced and visibly. Highly recommended app *****

Using app

About 1 hour

Total reviews

18

Average rating

4.8

5 / 5 Share

Nov. 2, 2021

I would like to express my gratitude to the Business Development Analyst (facebook and Instagram Marketplace) who gave me all-round help in setting up the app for my Instagram account. Made quickly and professionally. Also, I hope that all further assistance will be provided at the same level. Thanks a lot.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Awesome support! Great attention to detail. Walked me through the process to ensure my product feed was set up correctly. Also showed me how to manage my products from the backend to ensure only in-stock products show in my Shop. Finally got everything set up & it's free!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

This app saves me a ton of time adding orders and marking them as shipped. I no longer have to copy address's and then go back and add tracking! I love it. Ashish is a big help! He walked me thru the process of syncing my inventory between the 2 apps and was very patient with me while I ask all my question. He is a definite asset and a pleasure to work with!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Simple setup and fantastic support - this is what I really like about this app. The initial setup took some bit of understanding but the team was absolutely fantastic providing me a 15-minute session on how to set this up for the business and then actually following up and connecting via WhatsApp to ensure the setup worked perfectly. Above and Beyond with respect to support. Really really good.

Using app

9 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Oct. 28, 2021

Dartik is one hell of a pro! he knows everything about this integration, just great service, thanks.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I found the support in particular from Kartik to be particularly helpful in connecting he was very good at listening and advising me through the stages. Thoroughly recommend the support team and his contribution to gaining success.

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 25, 2021

Perfect customer service. They are very nice, just help me setting up the shop hand by hand and finally solved all the problem

Using app

4 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 22, 2021

Shop Setup support was Excellent and All the things were explained in details and my all the products from shopify got synced to Facebook page shop.

Store

CARPLUS

Using app

3 days

Total reviews

3

Average rating

5.0