All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Sept. 28, 2023

The customer service was excellent. Importing products from my store to the cedcomm app was super quick and easy. I was having an issue uploading product to Shopify store and went to the chat and they were able to upload all of my products to my TikTok shop in 5 minutes…. This is a service worth paying for!! Highly recommend! Don’t waste time or money with the other connector apps.

Store

Arden

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Store

My Store

Using app

17 days

5 / 5 Share

Sept. 27, 2023

Ujjwal and the team at CedCommerce provided incredibly fast support to get us up and running! They've been extremely helpful and the app is very easy to use!

Using app

28 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

"I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. The experience with them was simply amazing! They assigned me a dedicated agent, Ujjwal Banerjee, who was extremely helpful and knowledgeable. Ujjwal promptly jumped on a call with me and meticulously went through all the steps needed to resolve my issues, ensuring a seamless experience for me. The level of customer service provided by CEDCOMMERCE was outstanding and left me in awe. The team was attentive, responsive, and went above and beyond to address my concerns. They were not only proficient but also extremely accommodating, making sure that all my needs were met with utmost precision and care. In addition to the exemplary customer service, I was also very impressed by their user-friendly dashboard. It's designed intuitively, making it very easy to understand and navigate, even for those who may not be tech-savvy. This greatly contributed to making the whole process smooth and hassle-free. The efficiency and professionalism displayed by CEDCOMMERCE and Mr. Banerjee have significantly eased my workflow, allowing me to focus more on growing my business. I highly recommend their services to anyone facing challenges in integrating their online shops. Their commitment to customer satisfaction and attention to detail truly sets them apart in the industry."

Store

My Store

Using app

13 days

5 / 5 Share

Sept. 27, 2023

Connected all my products and whenever I needed assistance, Customer Service was very helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Excellent service. Helped with my query and went above and beyond. Thank you

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Very helpful and informative. Helped me set up my TikTok shop. Gave good instructions and made it easy for me. Thank you so much, you are the best!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

The service with Cedcommerce is really good. The costumer service from Suryansh are great!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Im new using the app. Very happy so far how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you so much for helping me get started, really apperiated!!

Store

Evique

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

prabhjot helped me with figuring out why the customer's information on the orders was **** in most of the information. I have to go into the tiktok seller central and change a setting. Thank you prabhjot for your help.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Thanks for your help. Really helped bring the store to the social media platforms. Recommended app. Staff is very helpful. Thanks.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

great support and got me running ASAP!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

i would recommend Cedcommerce facebook intergration very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Very helpful and patient as I am not a computer programer -- quick to respond. Went out of way to resolve problem

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

I just installed the app. I had a little trouble synching my Shopify catalog,but the customer support was amazing. They were patience and got me set up. This app will greatly help with synching my Shopify store with our Facebook and Instagram shops. This app allowed additional product images to be synched other than just the default ones which I could do with the FB / IG app that I was using. This will help our marketing on Meta tremendously.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Awesome - best integration and customer service. First class customer service with fast respond times and excellent follow up. I was very intimidated during this process, CedCommerce made it easy for me to feel more confident.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

I worked with CEDCOMMERCE for few platforms, but I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with even during late hours.

Store

Kotore

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Has been pretty good, they are a fast support... For now we are happy since that we started work with CedCommerce

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Have to say we have been trying to get our shop on facebook for nearly 18 months but continued to run into brick walls, I found this app yesterday and within a day we are finally on facebook shop, thanks to Ashish we are now live on facebook.

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

The service support I received was exceptional! The team was responsive, knowledgeable. The team was super quick in responding to my questions and solved my issues with a lot of patience and expertise. I really appreciate their efforts in making everything so easy for me.

Store

Pouicce

Using app

4 months

Total reviews

1

Average rating

5.0