All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2021

I used the connector to help with Facebook. Rishi is a life saver and a fantastic help! It was so easy to do and use. Highly recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Great support team! Helped me to understand the app and sync my shopify and facebook together. Very helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

Really liked the Support and 1:1 response. Tried many other apps but CedCommerce is the best. The treat you as a family. Easy setup and onboarding. Really recommend. Hoping my business will flourish with their help.

Using app

About 2 months

Total reviews

12

Average rating

4.0

5 / 5 Share

April 8, 2021

Think you very much for your help. Everything was done with a business like manner. The service was very professional. Great app I will recommend it to others.

Using app

1 day

Total reviews

14

Average rating

4.9

5 / 5 Share

March 25, 2021

I had a very successful call with an advisor who helped me to upload my products efficiently. The call was scheduled at a time to suit me and completed what I needed to achieve.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Great customer support. Kartik was very patient and informative. All of my questions were answered and the problems were fixed. Great app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

The team was very helpful in setting up my Facebook and Sales channels. Highly recommended. Rishi gave awsome support.

Store

Niram

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Great work and support to get me sorted. Awesome work from Anand, always helpful...THANK YOU SO MUCH!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2021

There are so many issues syncing Shopify products to Facebook and this app helped a lot. It helped set certain category fields and most importantly syncs all the product variants. But the best thing is the support, they respond to the chat right away and answered all my questions. They understand Shopify and Facebook well so they understand the questions I was asking and issues I was mentioning. There were somethings this app couldn't do, but instead of beating around the bush they gave me a straight answer first then suggested all the possibly workarounds and options I can do. They were also very open to listen to the issues I had and see things from the user perspective so they can continue to add new features and improve the app. This app is a must if you use Facebook, especially if you have many items in your store and sell products that have a lot of variants.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

I would like to leave 5 stars for the company because of the support time, they are very Be humble and helpful and the App is free to use it. I haven't seen it before. Super responsive, friendly, and knowledgeable!!!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2021

Excelent service and support. I am surprised that this app its free. It take 10 minutes to install it and sincronize it with your facebook and instagram stores. Great app. Support team contacted me immediately by whatsapp to offer tech support. A must have for any shop.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2021

The team was very helpful in setting up my facebook and instagram sales channels. Very helpful. Highly recommended

Using app

24 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

March 3, 2021

This app is SCAM. It does not allow you to post listings to Marketplace. Spent two hours setting it up only to be told by CS that this functionality isn't yet supported, despite the fact that that's the WHOLE POINT of the app. But the scam part comes in here - since I installed it I have gotten 3 spam WhatsApp messages from unrelated Indian companies trying to sell me their services, and multiple emails to my shopify email from similar Indian marketing and website design companies. DO NOT INSTALL THIS APP. THEY ABSOLUTELY WILL GIVE OUT YOUR INFORMATION. And you won't get the functionality you're promised, to boot.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Dear Memory Hole Vintage, thanks for sharing your feedback. We are really sorry to know that your experience didn’t match your expectations. We at CedCommerce are glad to help you with every possible solution. It was an uncommon instance and we would do better in the future. Answering your query, we are not providing any solutions for Facebook Marketplace. To ease your selling across Facebook surfaces, we are facilitating you with the other functionalities like Facebook Shops, Page Shop, and Instagram Shopping; and with the newly added advantage of Facebook Business Extension, you can unlock a broad suite of business tools and sell hassle-free across the platform. Feel free to reach out to us on Skype or phone number with your comments, concerns, or suggestions. We would love to make things right for you. Have a nice day! Thanks.

5 / 5 Share

March 3, 2021

The app works well. All products are uploaded and the support from Anand was great, including stepping me through each of the screen shots he required. Highly recommended.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Amazing app that dose exactly what it promises thank you for developing this app and offering it for free Amazing

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

This app works great, does exactly what I needed, but perhaps and more importantly the customer service is outstanding. The best by far. Highly recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

He was very helpful and patient in helping me with the Facebook/Instagram. He is adding me to WhatsApp so I can ask questions at any time which is very helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Amazing customer service. They help me a lot, you can talk directly with them by google meet, WhatsApp... He was very patient, thank you.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

I am using this to be able to post to Facebook Marketplace and have a catalog. The customer service was good and they were patient when I took a minute to find something. The app is easy to use after the onboarding call.

Store

CANInc

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Ash was the best! All my concerns were met and Ash was very patient and knowlable with addressing my issues and making the trouble shooting process more clear for me!

Using app

5 months

Total reviews

1

Average rating

5.0