All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2020

I love this app as it helped me to s/u my FB store. The customer service is awesome. They will get back to really quickly. (Even on the weekends) They always helped with any problem that I had and resolved it quickly. I really appreciate everything ya'll have done for me. Thanks so much, you guys rock!!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

They are incredibly helpful and very quick to solve any problems you may have! 100% Recommend them to anyone looking to get their market place set up, these guys will help you step by step live!!! Amazing Experience!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Had trouble with linking with Facebook as we already have a Business Page. Contacted Customer Service. They were patient with me and walked me through every step and even reconnected with me after we lost the internet connection. Amazing Customer Service, which you rarely see anymore!!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

The app is very user-friendly and fast. I like dashboard feature that helps me t see my orders, products and configuration.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

This app is a must. No other app would work like that. It connects your store with the Facebook marketplace and its a sales channel to sell your products freely on the Facebook marketplace. You can create profiles for the products you want to put on Facebook. Another great feature is that you can set your price based on cost just for Facebook. Developers are very good at support, especially Sonali will hear all the troubles you have with this app. Great work!

Using app

About 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 11, 2020

If I could give this app negative stars I would. Their customer service is horrible, the app has never worked right, its caused multiple customer service issues, purchases do not push to shopify, after multiple attempts at getting this fixed their foreign customer service and tech support still don't fix issues. They cannot type english correctly to communicate effectively. Every aspect of this app does not work right and FB should be ashamed of allowing such horrible companies to work with them. I regret ever using this company

Using app

9 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to write about your experience. We, at CedCommerce, pride ourselves in doing everything we can do, to ensure the highest degree of client satisfaction. We’d love to make things right for you. Please give us more information about your specific situation. If you wouldn’t mind connecting with us at skype/phone no. at your earliest convenience. We look forward to speaking with you and working towards earning back your business. Have a good day!

5 / 5 Share

Aug. 6, 2020

Amazing app and sonali is the best in helping set things up, to fast response when i need help. it has help my business in a lot of ways thank guys

Using app

About 1 year

Total reviews

14

Average rating

3.2

5 / 5 Share

July 30, 2020

super helpful app! Excellent customer service! I've had multiple issues with my store and the marketplace and they fixed them all in a timely manner with no headache!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

great assistance! i'm satisfy with everything // thin anand for your support today, i recomand this app to anyone who want to grow their buisness as well

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Set up was pretty simple and the customer service is great. They walked me through the setup process step-by-step. Update: I had to reinstall the app and they helped me with setup using Google Meet. Very good customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

Great app, its help make integration into facebook marketplace easy and great customer service for any new startup.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

Facebook marketplace connector is an excellent app that helped me to list my products on the Facebook Marketplace and helped me in order management. I have started to receive sales through the app so it works very well. Shubhangi has been helping me to list my products on shopify and then moving them to Bonanza, Google Express and now Facebook Marketplace. Product and order sync works very well and I have no issues with this app. it helped me with everything I need, and if/when you need help, you can find someone easily to connect with who will help resolve your issue. Cedcommerce is one of the best app developers out there in the market. Their after sales support could not be better. I recommend this app to any store owner who is looking to increase their sales.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2020

I used it to connect shopify to facebook maketplace, and at first encountered many problems, But the experts quickly helped me solve them

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

YOUSHOULDBESHOPPING.COM SAYS: Phoenix was outstanding in helping us get set up with this Facebook Marketplace App... We have so much going on trying to get our store set-up the way we need it, that it was so satisfying for a support agent to spend a great deal of time helping us - And to get this kind of attention & support was just awesome... This is a terrific App - Thank you again Phoenix...!!

Using app

About 2 months

Total reviews

9

Average rating

4.8

5 / 5 Share

July 7, 2020

Sonali was a great assistance in getting me on FB Market place!!! She assisted me every step of the way. Connecting the app with Shopify was quick and easy at the click of a button. Managing orders is simple and easy. I love the fact that I could maintain all my products and orders from one platform. Great job on the app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2020

Using this app really helped me organize my business. With the amazing and supportive customer service, they go far and beyond to get the job done. Thanks again!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

This is a tremendous app and service team. They respond right away and take care of any issues in a snap. Running a business can be a headache but these guys are here every step of the way to assist and make my life easier.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2020

I'm completely new to online marketing and found this app and figured why not try since I have been wanting to find out how to sell on FB. I got an amazing lady named Shubhangi Nigam! Shubhangi was so patient with me and never got rude or upset when I asked the same questions over and over again. I have a problem with comprehension on some things and Shubhangi actually made me feel like we were just old friends helping one another or something. I am not up and running completely but that's my fault since I don't have my tax info. Would I recommend this app YES and I would DEFINITELY recommend talking to Shubhangi I think she needs a raise and nothing but respect? If the app doesn't work for you don't be upset with the ones who are just trying o help. Can't wait to start selling on FB and once I do I will be back to give another review!! Thanks Shubhangi!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Been using this app for more than 3 months and I highly recommend it. It is very easy to use and the customer support is fantastic.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Excellent application. Kartik Dwivedi has helped me from day one with all my doubts. I have even made my first sales on Facebook Marketplace thanks to this application. Recommended 100%. Thanks Kartik Dwivedi.

Store

EHenoc

Using app

Over 1 year

Total reviews

1

Average rating

5.0