All reviews

Rating Breakdown

  • 5
    96% (833 ratings)
  • 4
    1% (11 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Jan. 18, 2023

Great Customer Service > I was so lost. the Rep helped me get my orders synced . he lead me step my step.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I must say, I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with. From the moment I reached out for help, I could tell that the support member was dedicated to ensuring that I received the support and guidance I needed to fully utilize the app and its features. They were patient in answering all of my questions and providing detailed explanations for any issues I was experiencing. What I appreciated most about their support was the way they went above and beyond to ensure that I understood everything and was able to successfully implement the app into my business. They even took the time to walk me through the process step-by-step, making sure that I was comfortable with every aspect before moving on to the next. Overall, I am extremely satisfied with the support I received from the Facebook & Instagram Shopping app team and would highly recommend them to anyone in need of assistance with the app. Their patience and comprehensive support made all the difference in my experience.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Was having issues with my store displaying availablity and the support staff helped in a timely and effiecient manner.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

As per usual amazing customer service. I have been using the CED eBay integration app, and I am now trying this integration with Facebook. Looking forward to seeing the results. I will update my review when I have spent more time with the app. But just on customer service alone they get 5 stars

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

I've recently downloaded this app and had issues with integration but their help service has been so incredibly efficient and I no longer have technical frustration blowing out my ears!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

We had a great experience with the CED Commerce team. Very friendly and helpful. It was a smooth experience so far.

Store

LUMI

Using app

1 day

Total reviews

13

Average rating

4.5

5 / 5 Share

Dec. 30, 2022

Very useful app, nice dashboard layout, AMAZING and FAST customer support. Highly recommend. Thank you!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Super nice, fast, easy, brought me right through the process without a glitch....and at 1am! Thank you so much!!!!

Store

Gothika

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Excellent service and great communications! The teams answered fast and i was able with their help to resolve my problem. Great app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

This is a very helpful app. I had some issues with inventory uploading and the support was very helpful and quick! Would recommend!

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

much needed help was very informative and knowledgeable excellent anget thank you 1000 times will recommend app

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

very helpful on the set up of linking my Facebook and Instagram accounts for shopping, wouldn't have been able to do it without them. Very easy and painless process. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great app, I was a little stuck at uploading my ideas, but the help chat really help was all done in minutes! great customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2022

Setting up was difficult. Arpit from Facebook support desk walked me through the process and I am hoping that in 24 hours I will be able to sell on Facebook and Instagam. Regardless of that, he was very helpful and explained every step that we were doing and why it wasn't working for me before. Thanks Arpit!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

They have just helped me connect my Shopify store to Facebook and Instagram shopping - I'm not sure I could have done this without their help. It was a seamless, step-by-step hand-holding. I'm hugely grateful and very excited to see my products in the shop! thank you so much :-)

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

I like that the support is prompt and always to the point. Also its super easy to navigate. Definitely recommended for people who want to sell stuff through Facebook/Instagram

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

I used this app to download my products onto Facebook and Instagram and now visitors can purchase from social media. Have wondered how this was done and now I have a functioning app to do this! Rating - 5 stars; great, fast tech support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

Absolutely love this app!!! Not only is it free but it's also super easy to navigate, the ease with which the data uploads and can be edited is just awesome! the helpdesk guys are extremely responsive as well which makes the experience perfect.. I would give this app more stars if i could :D

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Service is very professional and fast, the app is easy to use and very usefull, the representative helped me step by step.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Great customer service they helped me within few minutes to setup my shop. thank you,. Now my Instagram and Facebook shops are both Live. Why won't i recommend? They are just the best when it comes to your Shop.

Using app

Over 1 year

Total reviews

3

Average rating

5.0