Zotabox Facebook Chat
Support your customers quickly using Facebook Live Chat.
Rating
4.7
feedback
107
chart
#8,931
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Dec. 8, 2022
I've had this app installed for years. Emails may go to spam so make sure you check all of your folders when reaching out for support.
Thanks for updating your review. We do strive to answer all customer service questions within 12 hours. Glad you checked your spam box. We wish you the best with your online store. Let us know if you have any other questions.
Feb. 24, 2021
I've been trying to move two widgets that I installed for days but I can't do it ... I need personalized attention and I can't find any way to help me ... 10:13 where is the configuration page that I can't see ...? 02/23/2021: the development team helped me with the change I requested but I didn't like how it turned out, so I asked them to please help me make another change and they said "we are unable to provide ongoing free custom work for individual websites or we will quickly go out of business "... I am very upset because one pays for the service and they do not provide the attention that is needed, in a few days I will uninstall the APP from my store https://subefotos.com/ver/?d909953572bff9fb3a17b6e963ffb21bo.png
Hi, we responded to your first review within 1 hour. We completed your custom request (at no extra cost) but we can't continue to give you free custom work so you will change your review. We ALWAYS provide prompt, free customer support to ALL our customers (including you) but we can not provide free custom work for individual websites. We wish you the best with your online store.
May 23, 2019
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Hi, we are sorry you had a bad experience. Can you give us more information at [email protected]? We usually respond within 12 hours. We wish you the best with your online store.
March 19, 2019
Thank you for this app. Thank you Thank you More Power Guys Kudos to your team I hope this is free
March 5, 2019
Widget is a no-show. Support ignored me. garbage app. I know that It could be user error but thats what their dead-beat support is for.
Hi Deft, I have replied to your support message but you have not replied back. We were sleeping when you sent your original message and we replied to you as soon as we woke up. We noticed you missed a step (connecting your fanpage) and that is the reason your tool does not work. We reply to ALL support questions within 24 hours, usually 12 hours. We wish you the best with your online store.
Feb. 19, 2019
OMG this app has everything i need in the one place. Truly thought I'd need a developer to do all these cool popups but it's so simple. Definitely keeping this app installed
Jan. 23, 2019
Been working with it for a few days and it is easy to implement, it's Free (the basics) and it work.
Jan. 4, 2019
I used this app to connect my website with Messenger and build a landing page, set up notification etc. It's a quite good tools. But I hope developers can add scaleplate to the landing page builder. When I build a page with cells, no scaleplate means it's a little difficult to measure the space I should keep between cells.
Nov. 13, 2018
Thank you so much its so helpful to my websit https://www.momyandbabyshop.com/products/kid-keeper-baby-learning-walking-assistant-walkers-baby-walker-infant-toddler-safety-harnesses-new-hot-selling Thank You so much its grate
Nov. 11, 2018
Just installed the app. So far I like the look and feel of it. Easy functionality. Can’t wait to see how it performs. Great app in my book so far.
Oct. 6, 2018
Great app! you don't have to install individual app for a certain service, this app almost covers anything you need in terms of social media sharing and support! used it in my store alphaink.shop
Sept. 16, 2018
free, cool, functional. For those who want to increase their turnover, I can only recommend it to you. Good job developers
July 24, 2018
I quite like it. Very simple to setup and use. It has a couple of minor (esthetics) options over the standards Shopify facebook messenger app.
July 19, 2018
Just installed the app and the tests work great. I had a question about installing and they were very quick to answer and help me! I'm very excited to have this feature available for my customers.
June 6, 2018
This is an awesome product that I am totally enjoying. It has made my store so much better.
May 22, 2018
Great for a free tool! It is a bit expensive if you want more utilities, but for me it worked very well. Easy to install (very important!)