Luxiz™️ review for Omega Facebook Pixel Meta Feed

Hi there, First of all, we want to express our deepest apologies for the negative experience you had with our app. Hearing that the app did not track all your events and that it caused frustration is something we take very seriously. Your feedback is incredibly valuable to us, and we truly appreciate that you took the time to share it — even when it wasn’t a positive one. At Omega, our goal has always been to provide a reliable, accurate, and seamless tracking experience for every store. Clearly, we fell short in your case, and we sincerely regret any inconvenience this caused. We never want our users to feel unsupported or disappointed. To address this as quickly and carefully as possible, we have already sent you a direct email with detailed steps and options to fix this issue. If you could please check your inbox and reply when convenient, our dedicated support team will prioritize your case and work closely with you to resolve the problem. We want to ensure that the app performs the way it was designed to — helping your business track every important event without missing a beat. Thank you again for your honest feedback. It not only helps us improve our service but also gives us the opportunity to regain your trust. We would truly appreciate another chance to make things right and deliver the experience you expected when you first chose our app.