Ocean Gaming Pods™ review for Omega Facebook Pixel Ad Report
June 12, 2021
Horrible support, they never respond. This also does not integrate the pixel properly at all. I missed 2 days worth of data on a pixel because this app did not track it. Completely trash and not worth it. Avoid at all costs.
Hello there, Thanks for taking your time sharing your experience with our app and we are sorry for the problem caused to you. As your message delivered to us during the off working days that's why there was a little delay in replying to your request. We have checked and saw that you are checking the events on the checkout page which Shopify does not allow third-party apps to track except in the case you are Shopify plus account. But it can still track the Initiate Checkout event when you click the checkout button on the cart page and purchase event on the thank you page. Our team reached you a day ago via chat, email, and phone call but hasn't seen replies from you yet. We hope you can give us another chance to support you, please get back to us. Best regards, Kaylee
Facebook Pixel & Conversion API: Smart installation for 2023