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The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of installation and use, accurate tracking capabilities, and excellent customer support. Many users specifically mentioned the helpfulness of the support team, with names like Liam, Tina, and Alice being highlighted for their exceptional assistance. The app is commended for its ability to integrate Facebook Pixel and Conversions API seamlessly, providing reliable tracking for events like PageView, AddToCart, and Purchase. Users also appreciate the quick responses from the support team, clear instructions provided, and the overall smooth experience of setting up and using the app. However, there was one negative review that criticized the app for not triggering the Purchase event accurately and highlighted conflicting information from the support team, leading to a disappointing experience.
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Started out really good but then went downhill. Their customer support team is horrible (LIAM), long response time and seemed disinterested in assisting, guiding me around in circles with no answer when clearly the data wasn't showing up. Whole point of a paid service is to see enhanced performance and this clearly was not worth the money.
the easyiest pixel connection i have ever experienced. THANK you so much for this app
Great app. Since using it I have never had any tracking issues. Plus, the support team is great and always helpful
Super helpful and got it all sorted :) quickly
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