ZT Facebook Pixel TikTok Pixel
The reviews are overwhelmingly positive, with most users praising the app for accurate tracking, easy setup, and reliable performance for Meta/Facebook and TikTok pixels. Many merchants say it solved long-standing tracking problems, improved event accuracy, and made managing multiple pixels or Conversions API setup much easier. A major strength highlighted repeatedly is customer support: reviewers frequently mention fast responses, patience, clear step-by-step guidance, and standout help from specific team members like Liam, Alice, Tina, and Joey. Several users also appreciate that the app is beginner-friendly, lightweight, and convenient to use, with some noting it works well even for more complex setups. The negative feedback is limited but important. A few reviewers report serious support issues, including slow responses, conflicting answers, and unhelpful interactions when troubleshooting tracking problems. Some users felt the app did not deliver the value expected from a paid service, especially when data was not showing correctly or when COD/purchase-event behavior did not match their expectations. One review claims a bug caused site crashes and financial loss, while another says the app’s claimed COD support was misleading. Overall, the app is seen as highly effective and well-supported by most users, but a small number of reviews raise concerns about reliability in edge cases and consistency of support.
Great app and the support team is very good.
Started out really good but then went downhill. Their customer support team is horrible (LIAM), long response time and seemed disinterested in assisting, guiding me around in circles with no answer when clearly the data wasn't showing up. Whole point of a paid service is to see enhanced performance and this clearly was not worth the money.
Great app. Since using it I have never had any tracking issues. Plus, the support team is great and always helpful
Super helpful and got it all sorted :) quickly
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