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Zotek: Master Facebook Pixel, Boost Ads ROI & Conversions
Rating
4.9
feedback
168
chart
#481
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June 29, 2025
pesima atencion al cliente
Hi, I'm sorry we didn't reply to your message right away. I know you just installed the app and needed immediate assistance, but we were a little late in replying. I know you're still using the app, and I hope we can continue to support you as a priority customer. I hope this message reaches you.
June 10, 2025
I don’t understand the point of claiming that your app supports COD forms if the Purchase event isn’t triggered when the order status changes after COD submission. In reality, a “purchase” is counted as soon as a lead is submitted — not when the customer actually pays. This exact same functionality is offered by many free apps, such as EasySell. So what’s the advantage of using your app? On top of that, your support team gives conflicting information — one person says one thing, another says something completely different. Very unprofessional and disappointing experience.
Hello jois.kz, Sorry for the unnecessary misunderstanding, We are still in the process of talking and clarifying your needs. The development team is also looking for a reasonable solution and solution. Because among all our customers you are the first one to request such a different data tracking. But I would like to inform you that we have currently found a solution specifically for your needs. Please let us support you again and look forward to receiving your feedback