Faire: Import, Export, Fulfill for Shopify

Faire: Import, Export, Fulfill

Sell on Faire marketplace. Both ways sync, 24/7 Support.

Rating

5.0

feedback

6

Reviews

chart

#1,384

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Customers highlighted the quick response times and efficient resolution of any issues they encountered. The app's functionality in syncing orders and inventory between Faire and Shopify was also highly appreciated, saving users time and ensuring smooth operations. Users expressed satisfaction with the seamless import/export capabilities and the professional communication from Digital Products Labs. However, there were a few minor bugs reported, but the support team, especially Darpan, was quick to address and resolve them.

Highlights

Excellent customer service and support
Efficient syncing of orders and inventory
Seamless import/export capabilities
Professional communication
Minor bugs quickly resolved

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great app and excellent support! Surya was quick in helping us resolve the issue and the service was amazing. Highly recommended!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Update January 22nd! Wow customer service has been top notch. Every wall we came up against with the integration has been corrected or developed to function as we needed. Today, kicks off Faire market and my orders are syncing as drafts and my inventory is syncing. Love this! The import from Faire was beautiful! After switching two retail stores from Quickbooks POS to Shopify I was exhausted with bad imports non-matching items etc. However, the sync from Faire to Shopify brought in all my items like clockwork. Even the variants. I am not up and running yet but support has been great. I can't wait to get it fully functioning. We will be saving so much time!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

This is the only app that you can export&import from Faire and to Shopify. Faire only support import from Shopify, so it was the exact app that I was waiting for. I had minor problem importing but the support had replied right away and was fixed by the developer within an hour! Great support. I hope this app will add more features as it grows.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I am thoroughly impressed with the level of communication and customer service that I have received from Digital Products Labs. Every interaction I have had, from the initial inquiry to the follow-up service, has been professional and courteous. You have exceeded my expectations, and I would highly recommend your company to other business owners. Thank you for your excellent service!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Go Natural 247, thank you for your wonderful review. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you. You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.

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