Faire: Import, Export, Fulfill for Shopify

Faire: Import, Export, Fulfill

Sell on Faire marketplace with both ways sync & 24/7...

Rating

4.5

feedback

11

Reviews

chart

#1,080

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    55%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick responses and knowledgeable assistance, especially mentioning specific team members like Surya and Darpan. The app is praised for its smooth integration between Shopify and Faire, saving time by automatically syncing inventory and preventing stock issues. However, there is one negative review that mentions the app causing inventory system problems and lacking the promised 24/7 support. Overall, the app seems to be beneficial for syncing inventory and receiving prompt support.

Highlights

Excellent customer service and support
Smooth integration between Shopify and Faire
Time-saving automatic inventory syncing
Issues with inventory system and lack of 24/7 support
Positive feedback on specific support team members like Surya and Darpan

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2025

Great customer service, really good software to keep everything synced, and everyone I've spoken to really knows their stuff. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Very prompt in answering questions. Surya S. was helpful in addressing my issues.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Very knowledgeable and helpful

Using app

5 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 24, 2024

Avoid using this app. It completely messed up our inventory system, and I had to issue refunds to all my clients because the stock levels never updated. It’s been a total nightmare and not worth the hassle. Additionally, the promised 24/7 support is non-existent. Definitely not worth the $40 a month.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, if you want the app to maintain inventory levels please enable this setting through settings > inventory & price setting (or during the onboarding). We've tried to reach out to you several times with no response. Am happy to setup a meeting with you to go over the settings or reach out to our agents through the chat.

5 / 5 Share

Sept. 24, 2024

The integration is smooth, and the app works reliably without any hiccups. What I love most is that it saves me so much time by automatically syncing inventory between Shopify and Faire, preventing overselling and stock issues. The setup is straightforward, and the interface is user-friendly, even for someone who might not be super tech-savvy.

Using app

About 2 months

Total reviews

6

Average rating

5.0

All reviews

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