Faire: Import, Export, Fulfill
Sell on Faire marketplace. Both ways sync, 24/7 Support.
Rating
4.1
feedback
8
chart
#969
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the smooth integration of the app, especially in syncing inventory between Shopify and Faire. The app saves time and prevents overselling and stock issues. Users also praise the user-friendly interface and the excellent customer support, with quick responses and effective issue resolution. However, on the negative side, some users experienced significant problems with their inventory system, leading to refunds for clients. Additionally, there were complaints about the lack of 24/7 support and the high monthly cost of $40.
Highlights
Rating Breakdown
All reviews
Sept. 24, 2024
Avoid using this app. It completely messed up our inventory system, and I had to issue refunds to all my clients because the stock levels never updated. It’s been a total nightmare and not worth the hassle. Additionally, the promised 24/7 support is non-existent. Definitely not worth the $40 a month.
Sept. 24, 2024
The integration is smooth, and the app works reliably without any hiccups. What I love most is that it saves me so much time by automatically syncing inventory between Shopify and Faire, preventing overselling and stock issues. The setup is straightforward, and the interface is user-friendly, even for someone who might not be super tech-savvy.
Jan. 24, 2024
Great app and excellent support! Surya was quick in helping us resolve the issue and the service was amazing. Highly recommended!
Jan. 22, 2024
Update January 22nd! Wow customer service has been top notch. Every wall we came up against with the integration has been corrected or developed to function as we needed. Today, kicks off Faire market and my orders are syncing as drafts and my inventory is syncing. Love this! The import from Faire was beautiful! After switching two retail stores from Quickbooks POS to Shopify I was exhausted with bad imports non-matching items etc. However, the sync from Faire to Shopify brought in all my items like clockwork. Even the variants. I am not up and running yet but support has been great. I can't wait to get it fully functioning. We will be saving so much time!
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