All reviews

Rating Breakdown

  • 5
    83% (15 ratings)
  • 4
    6% (1 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 83% (15)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2025

Hem was absolutely amazing and great to work with. He was extremely knowledgeable and was able to solve multiple issues that we were experiencing. He was able to help us across multiple DPL integrations and I am super excited to continue to use DPL in our business and hope to have a long relationship with them. SERIOUSLY THOUGH, Hem was incredible and y'all should really give this dude a RAISE!! Best, Chris Owner of Hungry Ghost Press

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 14, 2025

It is truly a great app; their support is very ethical and fast.It is truly a wonderful application. Their support team has great ethics and is very fast. I am really grateful for their help in understanding the features and custom elements in the app, as well as in solving issues related to app connection and modifications. Thank you.. I will write another review once I finish completing the steps soon.

Store

IVORYNN

Using app

4 days

Total reviews

10

Average rating

3.8

5 / 5 Share

Oct. 10, 2025

Hem was very helpful with setting up my Faire integration. Made the process smooth.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Store

Puracy

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

easy to export products

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Ronex was of great help, thank you for the great support

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 27, 2025

Great attention Hem!

Using app

About 21 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

June 24, 2025

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Great customer service, really good software to keep everything synced, and everyone I've spoken to really knows their stuff. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Very prompt in answering questions. Surya S. was helpful in addressing my issues.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Very knowledgeable and helpful

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2024

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great app and excellent support! Surya was quick in helping us resolve the issue and the service was amazing. Highly recommended!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Update January 22nd! Wow customer service has been top notch. Every wall we came up against with the integration has been corrected or developed to function as we needed. Today, kicks off Faire market and my orders are syncing as drafts and my inventory is syncing. Love this! The import from Faire was beautiful! After switching two retail stores from Quickbooks POS to Shopify I was exhausted with bad imports non-matching items etc. However, the sync from Faire to Shopify brought in all my items like clockwork. Even the variants. I am not up and running yet but support has been great. I can't wait to get it fully functioning. We will be saving so much time!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I am thoroughly impressed with the level of communication and customer service that I have received from Digital Products Labs. Every interaction I have had, from the initial inquiry to the follow-up service, has been professional and courteous. You have exceeded my expectations, and I would highly recommend your company to other business owners. Thank you for your excellent service!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Go Natural 247, thank you for your wonderful review. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you. You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.