Faire: Import, Export, Fulfill
Sell on Faire marketplace with both ways sync & 24/7...
Rating
4.7
feedback
18
chart
#1,069
All reviews
Review RSS Feed
Nov. 7, 2025
Hem was absolutely amazing and great to work with. He was extremely knowledgeable and was able to solve multiple issues that we were experiencing. He was able to help us across multiple DPL integrations and I am super excited to continue to use DPL in our business and hope to have a long relationship with them. SERIOUSLY THOUGH, Hem was incredible and y'all should really give this dude a RAISE!! Best, Chris Owner of Hungry Ghost Press
Oct. 14, 2025
It is truly a great app; their support is very ethical and fast.It is truly a wonderful application. Their support team has great ethics and is very fast. I am really grateful for their help in understanding the features and custom elements in the app, as well as in solving issues related to app connection and modifications. Thank you.. I will write another review once I finish completing the steps soon.
Oct. 10, 2025
Hem was very helpful with setting up my Faire integration. Made the process smooth.
June 24, 2025
May 6, 2025
I only have one location where my inventory can be used for online orders. This app incorrectly lists my TOTAL inventory for items, not the inventory from locations used for online orders. So now I have to decide if I should stop having all my bookkeeping in one place because a developer went "total!" instead of writing one line of code to add up the totals of the available locations only. Also, I could not get help in the chat.
Hi Toccata & Fougère, We have added the feature for multi-location support. Please get back to our support team so we can give you a walkthrough to ensure all is setup satisfactory.
March 6, 2025
Great customer service, really good software to keep everything synced, and everyone I've spoken to really knows their stuff. Thank you!
Jan. 2, 2025
Very prompt in answering questions. Surya S. was helpful in addressing my issues.
Sept. 24, 2024
Avoid using this app. It completely messed up our inventory system, and I had to issue refunds to all my clients because the stock levels never updated. It’s been a total nightmare and not worth the hassle. Additionally, the promised 24/7 support is non-existent. Definitely not worth the $40 a month.
Hi there, if you want the app to maintain inventory levels please enable this setting through settings > inventory & price setting (or during the onboarding). We've tried to reach out to you several times with no response. Am happy to setup a meeting with you to go over the settings or reach out to our agents through the chat.
Jan. 24, 2024
Great app and excellent support! Surya was quick in helping us resolve the issue and the service was amazing. Highly recommended!
Jan. 22, 2024
Update January 22nd! Wow customer service has been top notch. Every wall we came up against with the integration has been corrected or developed to function as we needed. Today, kicks off Faire market and my orders are syncing as drafts and my inventory is syncing. Love this! The import from Faire was beautiful! After switching two retail stores from Quickbooks POS to Shopify I was exhausted with bad imports non-matching items etc. However, the sync from Faire to Shopify brought in all my items like clockwork. Even the variants. I am not up and running yet but support has been great. I can't wait to get it fully functioning. We will be saving so much time!
Nov. 1, 2022
I am thoroughly impressed with the level of communication and customer service that I have received from Digital Products Labs. Every interaction I have had, from the initial inquiry to the follow-up service, has been professional and courteous. You have exceeded my expectations, and I would highly recommend your company to other business owners. Thank you for your excellent service!
Hi Go Natural 247, thank you for your wonderful review. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you. You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.
Sept. 20, 2022
The integration between Faire and Shopify went pretty smoothly. The few bugs or questions I had, were quickly solved by the support team - A big thanks to Darpan, who responded very promptly to my requests.
Hi camcamcopenhagen.com, Thank you for your review on Faire Integration & Sync. We are super glad that we were able to listen to your queries and help you connect Shopify and Faire. Please let us know if you have any questions, and we will reply as soon as possible.