Faire: Sell Wholesale

We have an existing Faire Store and recently moved to Shopify and wanted to use the Faire app to connect just inventory & orders. We want all the product information on Faire to stay as it is (as it is designed for wholesalers) and we want the information on Shopify to stay as it is (as it is designed for retail customers). You would think this would be a simple request, however, once you start installing the app it is unclear if the data will overwrite the product descriptions once linked. We have heard horror stories from other retailers so I checked with Sidekick and the advice was to check with Faire Integration support because it was unclear from the Faire help documents what would happen if we proceeded with the installation. I have now written daily to Faire to ask for an answer to this question. The only reply I got from faire was when I logged a official complaint for getting no response from them and even then the customer service operative could not answer the question and could only forward my request to the Integration team. It has now been 9 days and I have not received a single email or notification from the integration team to even confirm they have received my question. I have been appalled by the customer service but, of course I can not speak to how good the app is as to date it remain only partially installed.