Fairing Post Purchase Surveys
All reviews
One the best platforms on Shopify - an essential technology. As it becomes harder and harder to understand where a customer is coming from, Fairing helps you find the answer. The analytics in the platform are super strong - and getting better every month. I love that I can lifetime value by acquisition source. Matt and the team are really excellent - always so helpful and super responsive. Get this, you won't regret it.
Simple to use, but it has some really sophisticated features if you want to dig below the surface. Very active development team too, so there are always new updates and improvements. Can't wait to see what they add next!
Migrated to Fairing from our previous post purchase survey partner about a year ago and has been such a great move. They've been great partners throughout the whole process and helping with some mapping challenges we were having with our Influencer activations and were able to find a solve. Would 100% recommend.
I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!
Fairing is a great way to survey your customers in a minimal friction way. You're getting feedback from your fresh customers at their highest point of excitement. It's been very valuable to understand why they made their purchase.
Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.
Very happy with this app that allows us to get multiple insights from our clients.
Super easy to setup and use. You can be collecting post purchase data in less than 10 min
Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.
Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!
Easy integration and useful insights! Fairing has been a big help to our team.
Couldn't live without fairing!
Easy to use, integrates with everything, useful for a variety of measurement purposes.
We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use
Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.
Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!
Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine. It's at most a 10 minute setup, but endlessly valuable results.
Couldn't recommend Fairing more. Installation and setup was a breeze. Their existing question bank saved the team lots of time having to figure out the best questions to ask, and how to ask them. They've made the data very easy to interpret at a glance, and very detailed with an export. The Fairing team is incredibly attentive to any issue or question we may have, and the team is very collaborative and welcoming to suggestions.
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