Fairing: Post Purchase Surveys

Sept. 8, 2021

Helpful to identify where your customers are coming. Super great and friendly team who take the time to make sure they answer your questions.

Sept. 8, 2021

I check this app on a daily basis! It gives us so much information about our customer acquisition efforts, provide customer feedback and more intel that helps us to allocate the right budget to the right sales channel. As an online brand, we spend money on different marketing platforms and can't always track 1-to-1 outcome. By asking our customers a few quick questions post purchase, we learn a lot about our marketing efforts, customers' feedback and more. Worth every penny and highly recommended. David, Waka Coffee's founder.

Sept. 8, 2021

Easy to use, integrates seamlessly, and rich insights. Great support as well - excited to use this tool more!

Aug. 19, 2021

The app is very easy to install and has helped us better understand how our customers found out about our brand. Would definitely recommend for brands looking to gain more customer insights.

Aug. 12, 2021

High recommend Enquire's post purchase survey app. We have been using Enquire's post purchase survey to help us fill in the gaps with attribution. This helps us understand the impact of our marketing and organic campaigns.

Aug. 9, 2021

Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!

Aug. 5, 2021

Amazing app. So glad we got this installed in advance of iOS14 changes, it's been a complete gamechanger in terms of getting accurate channel revenue attribution.

Aug. 5, 2021

Best in class post-purchase attribution, really happy with the results and the new flows/question streams makes it even better. no brainer for any e-commerce store looking for additional attribution

Aug. 3, 2021

Wonderful tool. High submission rate, has been crucial for our attribution. Excellent functionality and support. Does what we need it to do, highly recommended.

July 30, 2021

Amazing app and great customer service! They helped me when I had an issue and had a fast turnaround and helped me with pulling data!

July 29, 2021

We're huge fans of Enquire and the stellar team behind it! The user experience is seamless and the insights are incredibly meaningful. If you're looking to take your post purchase survey seriously, definitely check them out!

July 26, 2021

We are huge fans of enquire! We use the app daily to help with our attribution -- it is the only data source we can 100% trust! Super user friendly too!

July 8, 2021

Enquire has been a crucial component to our marketing stack, especially as our marketing mix has expanded. The post purchase data we've been able to collect from customers has unlocked key insights that weren't available through GA and other platforms. This has allowed us to make crucial decisions around how we allocate our marketing budget. Highly recommended for all ecommerce brands who want a better sense of attribution.

July 7, 2021

Geat app and great support! It really helps our attribution issues to make better marketing and budgeting decisions

July 2, 2021

Enquire app is simple and to the point -most importantly it works. We love how native the post-purchase survey is to our thank you page and as a result customers feel comfortable engaging with our survey. We get over 50% submit rates on both Shopify and Recharge thank you pages which is a major asset to our marketing intelligence. Thanks to Enquire we have really clear attribution on HDYHAU that validates and/or invalidates a lot of duplicate attribution through the ad and referral softwares. Even more important now with iOS14 to better monitor attribution and better know your customer!!! Really excited to see where Enquire takes their software in the future. Thanks for the great product

June 24, 2021

Great tool, great customer service and it's constantly being updated and improved! We've gotten lots of insights on our customers.

June 1, 2021

They've been awesome. While we've had a couple of technical difficulties along the way, they have absolutely killer support and are quick to help us out and get us anything we need. The insights from the app have also been hugely helpful for us

May 28, 2021

I waited until the iOS update to use Enquire, and now I regret I didn't sign up sooner. I am a big fan after 1 month on the product. Enquire is confirming the concerns I had, and with this data, we are looking to new tactics. Their many integrations makes their solution best-in-class, and their price point is super advantageous to the customer. In our 'other' response field, we are seeing new channels we never were aware of. And we are linking our standard replies with Klaviyo for super powerful emails that are highly personalized. I work with a lot of tech and always look into who is behind the company. The founder Matt is an incredible person, I love caring smart founders. Can't wait to link this to BigQuery and get some next level reporting. High recommendations, definitely add this to your marketing stack. It's 2021, you really need it...

May 26, 2021

This app is really wonderful for any brand looking to get direct feedback from their customers. Setup is super intuitive, and engagement has been really impressive. As a new brand, this has helped us immensely into gaining visibility into where our very first customers heard about us, and what drove them to convert.

May 26, 2021

We've been using this for a short period of time but so far so good. Our survey responses are way more insightful than originally thought so we decided to upgrade to a larger plan to get even more detailed insights. Looking forward to continued growth with Enquire Surveys!