Fairing Post Purchase Surveys for Shopify

Fairing Post Purchase Surveys

Post-purchase surveys, AI insights, NPS, and more.
Rating
5.0
Feedback
192
Reviews
Chart
#388
Shopify

All reviews

5 / 5 Share
Feb. 22, 2021

This app is easy to set up and use, and it provides important data that we use to calibrate and validate our marketing attribution models. From the user's perspective, it's non-invasive, as evidenced by the high response rates we're able to maintain.

Store Using app Total reviews Average rating
ROKA Sports Inc. About 2 years 2 5.0
5 / 5 Share
Feb. 9, 2021

Great app and really amazing support. This app is definitely valuable. Enquire has been a game-changer for measuring our customer journey.

Store Using app Total reviews Average rating
Women's Best - ROW 9 months 1 5.0
5 / 5 Share
Feb. 8, 2021

This app has been amazing - so easy to integrate and instantly provides hugely helpful customer insights. We are currently using it to create segmented outreach to customers based on their self selected interests. So awesome to be able to get customers more information on the topics they are most interested at purchase. Also - Enquire has amazingly fast and helpful customer service. My questions have been answered quickly and thoroughly.

Store Using app Total reviews Average rating
Asutra 13 days 3 5.0
5 / 5 Share
Feb. 4, 2021

Enquire has been a huge help in understanding attribution for marketing channels and drives truly helpful insights for our marketing team. If you're a brand that performs marketing experiments regularly and tests new channels, Enquire is a must have. Couldn't recommend it more!

Store Using app Total reviews Average rating
Pair Eyewear Over 1 year 8 4.9
5 / 5 Share
Jan. 31, 2021

First, The data they provide is invaluable, 2nd the customer-facing integration looks natural and flows, Finally their support is fantastic. HIGHLY recommend!!

Store Using app Total reviews Average rating
Chella Over 2 years 16 5.0
5 / 5 Share
Jan. 28, 2021

Enquire is a very easy to use and useful tool for marketing attribution. They're always developing new features (and take user feedback very seriously), and the team is extremely helpful and quick to respond. Highly recommend!

Store Using app Total reviews Average rating
Magic Spoon 12 months 7 4.9
5 / 5 Share
Jan. 28, 2021

A must have for each store. Easy to install, very powerful insights. We use it on all our stores, highly recommend!

Store Using app Total reviews Average rating
waterdrop® EU 10 months 1 5.0
5 / 5 Share
Jan. 27, 2021

This app is simple and straightforward for us. It helps us estimate attribution from our marketing channels and look for any surprises in the mix. Recommend it for a simple post-purchase survey!

Store Using app Total reviews Average rating
Modern Mammals 3 months 5 5.0
5 / 5 Share
Nov. 17, 2020

The app works perfectly! Super great founder. Very helpful, tells me exactly what I need to know to make our store successful!

Store Using app Total reviews Average rating
Tenzo Matcha 29 days 8 5.0
5 / 5 Share
Nov. 15, 2020

The nicest customer service I have ever encountered. Awesome app, really easy and adds high value. LOVE IT!

Store Using app Total reviews Average rating
HISTORLY 3 months 2 5.0
5 / 5 Share
Nov. 14, 2020

Love this app. 2 minutes to set up. After using it for 7 days, we noticed higher completion rates than the 3 other post purchase survey apps we tested. Also love how it connects to landing page and order data. Having such strong attribution data is helping us identify several pockets of inefficient spend, which we were able to rebalance into more profitable channels.

Store Using app Total reviews Average rating
H.V.M.N. About 16 hours 7 4.9
5 / 5 Share
Nov. 13, 2020

This app is amazing. We went from embedding a slow, clunky survey monkey HDYHAU survey to Enquire. Response rates are up 2x, and the reporting that Enquire offered saves us 2-3h/ week of data exports and processing.

Store Using app Total reviews Average rating
Sadire About 1 hour 2 5.0
5 / 5 Share
Nov. 11, 2020

Enquire makes it SO easy to be able to connect with customers at a critical moment post-purchase. The high response rate and quality of answers has been incredibly helpful, and the Enquire team has been wonderful to work with. One of my favorite Shopify apps, and one I'd recommend to any store.

Store Using app Total reviews Average rating
Kinfield 6 months 5 5.0
5 / 5 Share
Sept. 16, 2020

This is one of those secret little weapons that helps drive strategy in such a simple way. I created a survey asking customers how they heard about us and then listed out our channels. Using the responses helped to guide my budgeting/channel development based on where people were already hearing about us. Additionally, the customer service is elite and the founder is involved. I highly recommend this app to all shopify store owners.

Store Using app Total reviews Average rating
Wildhorn Outfitters 4 months 6 5.0
5 / 5 Share
July 9, 2020

This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!

Store Using app Total reviews Average rating
Heights 5 months 8 4.0
5 / 5 Share
May 21, 2020

Simple, helpful, and does what's promised. The team is also very responsive to feedback and suggestions. This is probably one of my favorite Shopify apps!

Store Using app Total reviews Average rating
Lioness 5 days 11 4.0
5 / 5 Share
May 20, 2020

Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.

Store Using app Total reviews Average rating
Kotn 4 months 4 5.0
5 / 5 Share
May 6, 2020

Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.

Store Using app Total reviews Average rating
Waterdrop® 19 days 17 4.8
5 / 5 Share
May 4, 2020

Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.

Store Using app Total reviews Average rating
Doli Bottles About 1 year 1 5.0
5 / 5 Share
March 25, 2020

This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!

Store Using app Total reviews Average rating
offhours-co About 7 hours 1 5.0
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