Fairing: Post Purchase Surveys

July 22, 2019

We had a lot of obstacles with multi-channel attribution. Enquire offers clarity and has a significant positive impact on our business. I'd recommend to anyone looking to scale a business for the long-term.

July 19, 2019

This app works great for us! Easy set-up and customization. Really excited about the response rate we are receiving from our customers!

July 19, 2019

Super helpful app! Enquire has been great to understand attribution and gain insights from customers.

July 18, 2019

Enquire allows us to easily understand first touch attribution and the performance of our offline campaigns. We're still missing some analytics and features, but Matt has been really helpful and we're confident our feedback has been taken into account in the app development roadmap. Thanks for the good work, really glad to use Enquire!

June 21, 2019

Enquire is an easy to use post purchase survey for collecting customer data. It helps to track down sale marketing sources when UTM parameters haven't been used.

May 14, 2019

Meets all of our needs in terms of a post-purchase survey. Has unlocked a lot of great insights that our analytics cannot provide.

May 7, 2019

This app is easy to install, easy to use, insightful for our monthly reviews, and great customer support.

May 4, 2019

Really great app! Effortless to setup and it gives us incredibly powerful insight into how our customers hear about us. Highly recommended!

May 3, 2019

Fully delivers! Great app that does what you need it to and gives great results. Really easy to use and integrate with your Shopify account. Would give six stars if we could!

April 30, 2019

Fantastic app. I didn't think so many people would use it, but I was wrong. Really great for seeing exactly where buyers are coming from.

March 19, 2019

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Jan. 20, 2019

Very easy to instal and the customer participation rate is off the charts! Definitely our best source for attribution!

Jan. 19, 2019

I feel like I'm in on a Shopify integration secret...this app is brilliant! I check it almost every day, response rates are really amazing and it gives us great insight into where our customers are coming from. Conversion attribution by the customer, right at the moment of purchase that isn't obtrusive to customers at all...this app should be used by everyone.

Jan. 14, 2019

This app is really amazing! It couldn't be any simpler to set up. The response rate to our survey has blown us away, and the data it gathers really helps us figure out where people are coming from. Would highly recommend!

Dec. 5, 2018

Awesome app. Very simple yet powerful tool that helps us get valuable feedback. Awesome support as well. Matt responded within minutes to our support requests and helped get things resolved immediately.

Nov. 2, 2018

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

Oct. 31, 2018

I use Enquire every single day. As far as analytics, there is no faster way to the truth than asking the customer, and Enquire takes care of that for us. It's the single best way for us to understand who our customers are and where they're coming from. This allows us to adjust our marketing strategy super quickly and lean into what's working while pulling back from what's not. The simplicity of Enquire and it's ease of use are second to none.

Oct. 26, 2018

I didn't know what we were missing out on before we installed this. It has been hugely helpful in attributing our sales as we build our business. The developers are quick to respond and really receptive to feedback - I'm looking forward to the features they'll be adding down the road!

Oct. 8, 2018

Great app for any store. We occasionally see spikes on a random day that we can't attribute to a marketing campaign that we have running and this has been great to help focus on where that influx of customers is coming from.

Aug. 11, 2018

So far so good! Was a breeze to setup and great customer support. I've already collected really valuable data for my business in less than three days.