Rating

4.4

feedback

39

Reviews

chart

#2,718

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    33%
  • Less than a year
    49%
  • More than a year
    10%

Reviews Summary

The reviews for the Fancy Product Designer app on Shopify are overwhelmingly positive, with users praising its intuitive interface, extensive customization options, and excellent customer support. Many users highlight the app's ease of use, modern design, and comprehensive features for personalized product designs. The customer service team is consistently mentioned as being responsive, helpful, and going above and beyond to assist with any issues or questions. However, there are a few negative reviews mentioning issues with technical aspects, pricing, and support responsiveness in some cases.

Highlights

Intuitive interface and extensive customization options
Excellent customer support
Ease of use and modern design
Technical issues and pricing concerns
Support responsiveness

Rating Breakdown

  • 5
    82% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    5% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 18, 2024

I want to create a creation size that follows the size view, but the aspect ratio is fixed and cannot be released. As a result, we have to use the ready-made sample provided, which is not very customizable. They said that the chat response time is low because they are a small company in Germany, but even some small companies have high response time. In general, the service is poor for this application and I would not use it again.

Using app

--

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 27, 2024

I Really like it Fancy Product Designer has been a fantastic solution for our needs! Their product is incredibly intuitive, offering all the customization options we were looking for. It has greatly streamlined our design process and helped us deliver a better experience to our customers. Additionally, the customer service team has been outstanding. They are highly responsive and always go above and beyond to assist with any questions or issues. Highly recommend Fancy Product Designer to anyone looking for a robust and user-friendly design tool!

Using app

17 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 18, 2024

Great easy way to make mock ups etcetera. the team replies to your wants and needs and tries to look with you for a solution or solves them. I ve been facing many difficulties throughout testing, different product designers. I have settled with this one, pdf export for printing business what so ever is just one nuisance less for my production team.

Store

Bsticks

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

June 9, 2024

Die App ist für den Endnutzer, also den Kunden, sehr einfach und übersichtlich nutzbar. Die Bearbeitungswerkzeuge sind intuitiv. Die Installation und Einrichtung ist (für mich persönlich) nicht ganz einfach. Allerdings ist der Support mit der FPD-App bei meinem Shopify-Shop sehr gut und ich bekomme dort schnell und sehr professionelle Unterstützung. Bei deinem Webshop mit dem Plugin unter WordPress/WooCommerce ist der Support etwas schwieriger. Hier gibt es nur die FAQ, welcher auch nur in englisch zur Verfügung steht. Alles in allem gebe ich trotzdem 5 Sterne und hoffe auf Support-Verbesserung beim Plugin.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

This app is comprehensive and has all the features for customized product designs and personalization. It has a intuitive interface and clean features for customers. While there are a lot of customizers on the market, this app truly stands out for its customer support and set-up service they provide. If you are looking for a friendly, responsive, team and a partner in helping you to achieve your goals this is a must try.

Using app

6 days

Total reviews

4

Average rating

5.0

All reviews

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