Fancy Product Designer
Product Designer for Shopify
Rating
4.6
feedback
26
chart
#2,503
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
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Less than a month
62%
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Less than a year
27%
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More than a year
4%
Reviews Summary
The Fancy Product Designer app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the extensive customization options and user-friendly interface that allow for easy product personalization. The app's customer support team has been highlighted for their quick responses, competence, and willingness to go above and beyond to assist users with any issues or customization needs. Users also praise the app for its comprehensive features, modern design, and the ability to streamline the design process, ultimately enhancing the customer experience. However, some users have raised concerns about fixed aspect ratios limiting customization, slow support response times, and lack of optimization in the app.
Highlights
Review RSS Feed
All reviews
July 18, 2025
Großartige App mit ausgezeichnetem Support Der Fancy Produkt Designer bietet uns eine ausgezeichnete Möglichkeit, unsere vielfältigen Produkte kundenfreundlich und optimal zu präsentieren. Die umfangreichen Anpassungs- und Einstellungsmöglichkeiten sind optimal für unsere Produktvielfalt. Aufgrund unserer breiten Produktpalette sind wir gelegentlich auf kleinere Herausforderungen gestoßen, individuelle Lösungen für bestimmte Produkte und Einstellungen zu finden. In solchen Momenten hat uns der Kundenservice besonders überzeugt: Das Support-Team reagiert schnell, kompetent und bietet stets mehrere Lösungswege an – ganz gleich, wie komplex das Anliegen ist. Was uns besonders begeistert: Unsere Wünsche und Anforderungen werden zeitnah umgesetzt, sodass wir zügig weiterarbeiten können. Auch bei Rückfragen oder Unklarheiten ist das Team stets hilfsbereit, freundlich und engagiert. Ein großes Dankeschön für die Unterstützung und die professionelle Zusammenarbeit!
July 4, 2025
Great app for sellers with fully custom products! I love that this app allows my customers to create/import a design and drag and drop it wherever they would like it on the product! This saves me a lot of guess work and time communicating with the customer!
Nov. 18, 2024
I want to create a creation size that follows the size view, but the aspect ratio is fixed and cannot be released. As a result, we have to use the ready-made sample provided, which is not very customizable. They said that the chat response time is low because they are a small company in Germany, but even some small companies have high response time. In general, the service is poor for this application and I would not use it again.
Hi there, sad to hear, that you weren't satisfied with our response times. It is understandable, that you want to look for a different app because of that. Sadly, we can't offer responses outside of our business hours. However, I need to clarify a misunderstanding. The sizes and aspect ratios of our customization views and printing areas are not fixed. I tried to explain to you, how you can change either of those sizes and ratios. I'm sorry if the explanation wasn't helpful. If you want to give us a second chance, we would be happy to help you better understand how those processes work. Doro for the Fancy Product Designer Support Team
Sept. 27, 2024
I Really like it Fancy Product Designer has been a fantastic solution for our needs! Their product is incredibly intuitive, offering all the customization options we were looking for. It has greatly streamlined our design process and helped us deliver a better experience to our customers. Additionally, the customer service team has been outstanding. They are highly responsive and always go above and beyond to assist with any questions or issues. Highly recommend Fancy Product Designer to anyone looking for a robust and user-friendly design tool!
June 18, 2024
Great easy way to make mock ups etcetera. the team replies to your wants and needs and tries to look with you for a solution or solves them. I ve been facing many difficulties throughout testing, different product designers. I have settled with this one, pdf export for printing business what so ever is just one nuisance less for my production team.
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