Fancy Product Designer
Intuitive product customizer & personalizer to boost margins
Rating
4.7
feedback
42
chart
#1,195
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
45%
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Less than a year
33%
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More than a year
14%
Reviews Summary
The Fancy Product Designer app has received overwhelmingly positive reviews from users. Customers praise the app for its extensive customization options, user-friendly interface, and excellent customer support. Many users highlight the responsiveness and helpfulness of the support team, particularly mentioning specific team members like Doro and Martin. The app is commended for streamlining the design process, offering a wide range of features, and providing quick solutions to any issues that arise. However, there are a few negative reviews that mention technical difficulties and challenges with optimization, as well as concerns about response times from the support team.
Highlights
Review RSS Feed
All reviews
March 11, 2026
Hard to contact, many app features not working
Hi, we are sad to see you leave our app, and to hear that you are unhappy with our support. Let me address the topics you mentioned here: We are a small team, so sometimes our response times are a bit longer, but we always take proper care of any request or question that is brought to our attention. We responded to all your messages and even offered an online meeting, which you scheduled but didn't attend. While we do understand that it is frustrating, if certain app features don't work as intended, the note 'hard to contact' feels harsh in this context. Aside from that, there is only one feature in the app that you reported to us as not working as intended. As we informed you, this is a feature still in beta testing, so wir still improving it, which sometimes takes time. With a little patience, we will fix the feature. In the meantime, there are other ways to do what the feature you struggled with does, so we could have worked around it.
Feb. 11, 2026
Great app with many options, and the support is excellent! We asked them to work on some customizations very specific to our products. This required developing a dedicated interface and display, and they delivered for a reasonable price!
Feb. 10, 2026
App macht genau das was es soll. Zusätzlich bei Fragen oder Problemen bester Support den man sich vorstellen kann. Flott und nett! Absolute Empfehlung.
Feb. 10, 2026
We originally decided to try Fancy Product Designer because it was highly recommended by other users, and we’re really glad we did. We’ve had a great experience working with their team. They are professional, patient, and very attentive to details, and whenever we run into questions, we always feel there is someone genuinely willing to help rather than just giving quick replies. A special thank you to Doro — she is incredibly thoughtful and always tries to see things from the customer’s perspective. You can truly feel that she cares and will do her best to find practical solutions. Her support has made our whole process much smoother and far less stressful. We’re sincerely grateful for their professionalism and continuous support. It’s reassuring to work with a team that is not only capable, but also kind and dependable.
Store
My Store
Using app
9 months
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