Rating

4.4

feedback

39

Reviews

chart

#2,857

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    33%
  • Less than a year
    49%
  • More than a year
    10%

Reviews Summary

The Fancy Product Designer app has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's comprehensive features for customized product designs and personalization. They find the interface intuitive and clean, making it easy for customers to use. The customer support team is highly praised for being responsive, friendly, and helpful, going above and beyond to assist with any issues. Users also highlight the app's flexibility and the ability to create a unique store with various customization options. However, some users have raised concerns about the app's technical complexity, limited customization options, and issues with support responsiveness. There are also comments about the pricing being on the higher side for some users.

Highlights

Comprehensive features for customized product designs and personalization
Responsive and helpful customer support
App's flexibility and customization options
Technical complexity and limited customization options
Pricing concerns

Rating Breakdown

  • 5
    82% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    5% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 18, 2024

I want to create a creation size that follows the size view, but the aspect ratio is fixed and cannot be released. As a result, we have to use the ready-made sample provided, which is not very customizable. They said that the chat response time is low because they are a small company in Germany, but even some small companies have high response time. In general, the service is poor for this application and I would not use it again.

Using app

--

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 27, 2024

I Really like it Fancy Product Designer has been a fantastic solution for our needs! Their product is incredibly intuitive, offering all the customization options we were looking for. It has greatly streamlined our design process and helped us deliver a better experience to our customers. Additionally, the customer service team has been outstanding. They are highly responsive and always go above and beyond to assist with any questions or issues. Highly recommend Fancy Product Designer to anyone looking for a robust and user-friendly design tool!

Using app

17 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 18, 2024

Great easy way to make mock ups etcetera. the team replies to your wants and needs and tries to look with you for a solution or solves them. I ve been facing many difficulties throughout testing, different product designers. I have settled with this one, pdf export for printing business what so ever is just one nuisance less for my production team.

Store

Bsticks

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

June 9, 2024

Die App ist für den Endnutzer, also den Kunden, sehr einfach und übersichtlich nutzbar. Die Bearbeitungswerkzeuge sind intuitiv. Die Installation und Einrichtung ist (für mich persönlich) nicht ganz einfach. Allerdings ist der Support mit der FPD-App bei meinem Shopify-Shop sehr gut und ich bekomme dort schnell und sehr professionelle Unterstützung. Bei deinem Webshop mit dem Plugin unter WordPress/WooCommerce ist der Support etwas schwieriger. Hier gibt es nur die FAQ, welcher auch nur in englisch zur Verfügung steht. Alles in allem gebe ich trotzdem 5 Sterne und hoffe auf Support-Verbesserung beim Plugin.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

This app is comprehensive and has all the features for customized product designs and personalization. It has a intuitive interface and clean features for customers. While there are a lot of customizers on the market, this app truly stands out for its customer support and set-up service they provide. If you are looking for a friendly, responsive, team and a partner in helping you to achieve your goals this is a must try.

Using app

6 days

Total reviews

4

Average rating

5.0

All reviews

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