Fancy Product Designer
Intuitive product customizer & personalizer to boost margins
Rating
4.7
feedback
43
chart
#1,118
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
49%
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Less than a year
28%
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More than a year
21%
Reviews Summary
The Fancy Product Designer app has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's extensive customization options, user-friendly interface, and the excellent support provided by the team. Customers have highlighted the app's ability to personalize products easily, the responsiveness of the support team, and the quick resolution of issues. The support team, particularly individuals like Doro and Martin, have been praised for their professionalism and dedication to customer satisfaction. Users also value the app's functionality in creating personalized products and the quick response times for assistance. However, some users have raised concerns about difficulties in contacting support, technical issues with app features, and challenges in optimizing the app for their needs. Overall, the Fancy Product Designer app seems to excel in providing customization solutions and responsive support, but there are areas where improvements could be made to enhance user experience.
Highlights
Review RSS Feed
All reviews
April 9, 2026
A versatile app for product customisation with a wide range of settings. The helpdesk provides excellent support to get you started and continues to offer guidance as you use the app.
April 8, 2026
Fancy Product Designer isn't the cheapest option out there, but for anyone selling customized products, it's absolutely worth the investment. The configurator works great and gives our customers exactly the flexibility they need. What really sets this plugin apart is the support team. They don't just answer your questions, they genuinely think along with you and go the extra mile to make things work. We had some small issues with our theme and they fixxed it all. Responsive, helpful, and actually pleasant to deal with. Highly recommended for any Shopif with personalized products!
March 30, 2026
A Great app! for Product Customization, with a direct approach to technical aspects.
March 11, 2026
Hard to contact, many app features not working
Hi, we are sad to see you leave our app, and to hear that you are unhappy with our support. Let me address the topics you mentioned here: We are a small team, so sometimes our response times are a bit longer, but we always take proper care of any request or question that is brought to our attention. We responded to all your messages and even offered an online meeting, which you scheduled but didn't attend. While we do understand that it is frustrating, if certain app features don't work as intended, the note 'hard to contact' feels harsh in this context. Aside from that, there is only one feature in the app that you reported to us as not working as intended. As we informed you, this is a feature still in beta testing, so we are still improving it, which sometimes takes time. With a little patience, we will fix the feature. In the meantime, there are other ways to do what the feature you struggled with does, so we could have worked around it.
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