Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Fully customisable, FAQ page, product FAQ & bubble FAQ!

Developer
View on App Store

Rating

5.0

feedback

79

Reviews

chart

#1,094

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    28%
  • Less than a month
    34%
  • Less than a year
    23%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the ease of use and customization options available, making it simple to set up and integrate with their online stores. The app's functionality in creating FAQ pages was highly appreciated, with users mentioning that it enhanced their SEO and improved customer experience. The quick response times and helpful assistance from the support team, particularly from Vik, were consistently mentioned as a standout feature of the app. Overall, users found the app to be user-friendly, efficient, and a valuable addition to their e-commerce stores.

Highlights

Excellent customer service and support
Ease of use and customization options
Functionality in creating FAQ pages
Quick response times and helpful assistance from the support team
Enhanced SEO and improved customer experience

Rating Breakdown

  • 5
    99% (78 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Great app, very responsive and attentive support. Thank you.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 2, 2025

The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.

Store

Karobè

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 20, 2025

Amazing customer service!!! This is the best app for FAQs.

Store

vh1be

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Great customer service, readily available.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Great app and the support team are super helpful. They went out of their way to help us get set up and running properly.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

All reviews

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