FaqKing: Help Center & FAQ for Shopify

FaqKing: Help Center & FAQ

Fully customisable, FAQ page, product FAQ & bubble FAQ!

Developer

Rating

5.0

feedback

124

Reviews

chart

#1,828

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    15%
  • Less than a month
    23%
  • Less than a year
    44%
  • More than a year
    14%

Reviews Summary

The reviews for the FAQKing Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer support. Many users highlighted the quick and helpful responses from the support team, particularly mentioning Vik for his exceptional service. The app's ability to create product-specific FAQs, multilingual support, and seamless integration with different themes were also appreciated. Users found the app to be user-friendly, efficient in managing FAQs, and a valuable tool for improving customer service. However, there were a few negative reviews mentioning difficulties in getting the app to work, lack of responsiveness from customer service, and issues with app functionality.

Highlights

Positive feedback on ease of use and customization options
Praise for excellent customer support, particularly Vik
App's ability to create product-specific FAQs and multilingual support
User-friendly interface and efficient FAQ management
Some negative reviews mentioning difficulties in getting the app to work and lack of responsiveness from customer service

Rating Breakdown

  • 5
    98% (121 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 20, 2024

Just started using it and very happy so far, especially with the quick support from Vic to get it showing properly in my custom theme.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Great

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Thank you! You saved me a lot of time trying to troubleshoot some issues on my own.

Store

My Store

Using app

26 minutes

5 / 5 Share

Aug. 11, 2024

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Very easy to handle. Multiple options to configure product pages. Also the customer is very great.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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