FaqKing: Help Center & FAQ
Fully customisable, FAQ page, product FAQ & bubble FAQ!
Rating
5.0
feedback
118
chart
#2,638
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
19%
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Less than a month
25%
-
Less than a year
43%
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More than a year
8%
Reviews Summary
FAQKing is highly praised for its user-friendly interface, robust features, and exceptional customer service provided by Vik. Users appreciate the ease of managing FAQs, quick responses to queries, and efficient problem resolution. The app is commended for streamlining customer service processes and enhancing efficiency. Positive themes include excellent support, easy customization, quick setup, and seamless integration with various themes. However, there are a few negative reviews mentioning issues with app functionality and customer service responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 8, 2024
We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze. Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free. We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service! Sincerely, The GhamaHealth Team
May 13, 2024
Incredible app and incredible support! The app is amazing and it is perfect if you need FAQ's for your products. The customer support is always very helpful and quick to reply.
May 7, 2024
great customer service from Vik, sorted out my problem for me, app works brilliant!
April 26, 2024
Easy to use app and the support team was great. Thank for your quick help Vik. Makes it very easy to add in video FAQ.
March 25, 2024
Customer support chat is very responsive and willing to dive into odd problems specific to our store. Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.
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