Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Fully customisable, FAQ page, product FAQ & bubble FAQ!

Developer
View on App Store

Rating

5.0

feedback

128

Reviews

chart

#1,380

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    21%
  • Less than a month
    25%
  • Less than a year
    35%
  • More than a year
    14%

Reviews Summary

The reviews for the FAQKing Shopify App are overwhelmingly positive, with users praising the ease of use, customization options, and excellent customer support provided by Vik and the team. Many users highlighted the quick response times and helpfulness of the support team in resolving any issues or questions. The app is commended for making FAQ sections visually appealing, easy to navigate, and enhancing customer service processes. Users also appreciated the ability to customize the design to fit their store's theme seamlessly. However, there were a few negative reviews mentioning difficulties in getting the app to work or issues with customer service responsiveness.

Highlights

Positive feedback on ease of use, customization options, and customer support
Praise for the visual appeal and navigation of FAQ sections
Appreciation for the ability to customize the design to fit store themes
Mentions of quick response times and helpfulness of customer support
Some negative reviews regarding difficulties in getting the app to work or customer service responsiveness

Rating Breakdown

  • 5
    98% (125 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

This is a great app with lots of customisation options so it matches my website brilliantly. Vik has also been extremely helpful with a small layout alteration too. I highly recommnd this app.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

Great app with amazing support from Vik. If you are looking for a FAQ/help app, this is the one. Have absolutely no hesitation in strongly recommending it.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

Vik was very helpful in their chat to help us implement the FAQ's. Now I just need to customize the design format. So far this works great.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Appen är kanon och supporten var snabb! Väldigt nöjd

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

This app made a lackluster FAQ section pop and easy to navigate. We found the app was easy to install, use, and customize! Great app!

Using app

3 days

Total reviews

3

Average rating

5.0

All reviews

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