Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Reduce support needs with customizable FAQ page & product FAQs

Developer
View on App Store

Rating

5.0

feedback

79

Reviews

chart

#1,174

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    28%
  • Less than a month
    35%
  • Less than a year
    22%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and willingness of the support team to help with any issues or customization needs. The app itself is described as easy to use, with plenty of customization options to match the FAQ section to the website's design. Users also appreciated the free plan that offers great functionality without the need for a paid subscription. Some users mentioned that the app integrates seamlessly with different Shopify themes and provides a user-friendly interface for managing FAQs.

Highlights

Excellent customer service and support
Easy to use with customization options
Seamless integration with Shopify themes
Free plan with great functionality
Quick response times and willingness to help

Rating Breakdown

  • 5
    99% (78 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Great app, very responsive and attentive support. Thank you.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 2, 2025

The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.

Store

Karobè

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 20, 2025

Amazing customer service!!! This is the best app for FAQs.

Store

vh1be

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2025

Really great support from th developers when looking at getting a ustome placement for a product FAQ. Superb service!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Great customer service, readily available.

Using app

5 days

Total reviews

7

Average rating

5.0

All reviews

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