Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Reduce support needs with customizable FAQ page & product FAQs

Developer
View on App Store

Rating

5.0

feedback

81

Reviews

chart

#1,400

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    27%
  • Less than a month
    36%
  • Less than a year
    21%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the developers. Many users highlighted the ease of use and customization options available in the app, making it a valuable tool for managing FAQs on their online stores. The app's compatibility with different themes and its ability to integrate seamlessly with Shopify websites were also mentioned as key strengths. Some users appreciated the multilingual support and the app's impact on SEO. However, a few users mentioned minor limitations such as the need for improvements in layout design and language support for FAQs. Overall, the app received high praise for its functionality and the responsiveness of the support team.

Highlights

Excellent customer service and support
Ease of use and customization options
Compatibility with different themes
Multilingual support and impact on SEO
Minor limitations mentioned

Rating Breakdown

  • 5
    99% (80 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 4, 2026

Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Great app, very responsive and attentive support. Thank you.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

excelent app excelent service

Using app

9 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 2, 2025

The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.

Store

Karobè

Using app

3 months

Total reviews

2

Average rating

4.5

All reviews

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