Trusted Help Center & FAQ
Reduce support needs with customizable FAQ page & product FAQs
Rating
5.0
feedback
81
chart
#1,400
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
27%
-
Less than a month
36%
-
Less than a year
21%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the developers. Many users highlighted the ease of use and customization options available in the app, making it a valuable tool for managing FAQs on their online stores. The app's compatibility with different themes and its ability to integrate seamlessly with Shopify websites were also mentioned as key strengths. Some users appreciated the multilingual support and the app's impact on SEO. However, a few users mentioned minor limitations such as the need for improvements in layout design and language support for FAQs. Overall, the app received high praise for its functionality and the responsiveness of the support team.
Highlights
All reviews
Feb. 4, 2026
Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.
Dec. 2, 2025
The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.
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