Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Add customizable FAQ or product FAQs with AI JSON-LD schema!
Rating
5.0
Feedback
86
Reviews
Chart
#1,320
Shopify

All reviews

5 / 5 Share
May 23, 2026

Store Using app Total reviews Average rating
Marabella Bridal About 5 years 5 4.6
5 / 5 Share
April 28, 2026

So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!

Store Using app Total reviews Average rating
Killeen Security Products About 20 hours 2 5.0
5 / 5 Share
April 27, 2026

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

Store Using app Total reviews Average rating
Sewingmachinesplus.com 29 days 2 5.0
5 / 5 Share
March 29, 2026

Exceptional support.

Store Using app Total reviews Average rating
Toddle 7 days 1 5.0
5 / 5 Share
March 18, 2026

Service rapide et efficase!

Store Using app Total reviews Average rating
La Petite Ourse About 3 years 6 5.0
5 / 5 Share
March 11, 2026

This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!

Store Using app Total reviews Average rating
Ling Labs 25 days 13 3.9
5 / 5 Share
Feb. 23, 2026

I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!

Store Using app Total reviews Average rating
Legacy Court Supply 29 days 3 5.0
5 / 5 Share
Feb. 17, 2026

E.X.A.C.T.L.Y. what I have been looking for. A great and flexible app which provides an FAQ scheme at a global and component level. Not to forget the great support from Vik ! Thank you

Store Using app Total reviews Average rating
MIYA About 17 hours 5 5.0
5 / 5 Share
Feb. 4, 2026

Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.

Store Using app Total reviews Average rating
Suits You Competition Suits About 11 hours 3 5.0
5 / 5 Share
Dec. 15, 2025

Store Using app Total reviews Average rating
Oh Lilou About 1 month 1 5.0
5 / 5 Share
Dec. 10, 2025

Great app, very responsive and attentive support. Thank you.

Store Using app Total reviews Average rating
ThePlaceAI Store 2 days 1 5.0
4 / 5 Share
Dec. 2, 2025

The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.

Store Using app Total reviews Average rating
Karobè 3 months 2 4.5
5 / 5 Share
Nov. 20, 2025

Amazing customer service!!! This is the best app for FAQs.

Store Using app Total reviews Average rating
vh1be 25 days 2 5.0
5 / 5 Share
Nov. 1, 2025

Really great support from th developers when looking at getting a ustome placement for a product FAQ. Superb service!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 27, 2025

Great customer service, readily available.

Store Using app Total reviews Average rating
Safe and Sound HQ 5 days 8 5.0
5 / 5 Share
Oct. 24, 2025

Great app and the support team are super helpful. They went out of their way to help us get set up and running properly.

Store Using app Total reviews Average rating
Funki Buys Over 3 years 8 4.9
5 / 5 Share
Oct. 16, 2025

Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner! — VIREAHEALTH LLC

Store Using app Total reviews Average rating
VIREAHEALTH LLC 5 days 1 5.0
5 / 5 Share
Sept. 19, 2025

I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.

Store Using app Total reviews Average rating
DollieBabies 1 day 2 5.0
5 / 5 Share
Sept. 12, 2025

The app does exactly what I was looking for. I use it for a general FAQ page. What's very important to me is that the content can be crawled by (AI) search engines, which is crucial for SEO. The help I received with several questions was excellent (fast and helpful). I'll explore the optional features further.

Store Using app Total reviews Average rating
Lottta About 22 hours 10 5.0
5 / 5 Share
Aug. 13, 2025

Vik helped me with problem in couple hours, very fast support and whole FAQ main site - perfect :)

Store Using app Total reviews Average rating
Cheap Gaming 3 days 2 5.0
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