Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Add customizable FAQ or product FAQs with AI JSON-LD schema!

Developer
View on App Store

Rating

5.0

feedback

85

Reviews

chart

#1,477

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    28%
  • Less than a month
    35%
  • Less than a year
    20%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer support. Many users appreciate the ability to customize FAQs for specific collections or products, the rich text support, and the quick response from the support team. The app is also commended for its SEO-friendly features and seamless integration with various Shopify themes. However, a few users mentioned limitations such as multi-language support for FAQs, but they still highlighted the exceptional support provided by the team in addressing any issues.

Highlights

Ease of use, customization options, rich text support
Excellent customer support, quick response time
SEO-friendly features, integration with Shopify themes
Limitations like multi-language support
Positive user experience, high recommendation

Rating Breakdown

  • 5
    99% (84 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (83)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 23, 2026

Using app

--

Total reviews

5

Average rating

4.6

5 / 5 Share

April 28, 2026

So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

Service rapide et efficase!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2026

This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!

Using app

25 days

Total reviews

13

Average rating

3.9

All reviews

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