Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Add customizable FAQ or product FAQs with AI JSON-LD schema!

Developer
View on App Store

Rating

5.0

feedback

86

Reviews

chart

#1,552

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    27%
  • Less than a month
    36%
  • Less than a year
    20%
  • More than a year
    9%

Reviews Summary

The FAQ app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, customization options, and the ability to create professional-looking FAQ pages. The app allows for setting different FAQs based on specific criteria, supports HTML rich text, and offers style customizations to match the store's design. Users also praise the excellent customer service and quick support provided by the developer. Some users mentioned limitations like the lack of multi-language support for FAQs, but they still found the app highly valuable due to the responsive support team. Overall, the app is highly recommended for its functionality, user-friendliness, and exceptional customer service.

Highlights

Ease of use and customization options
Professional-looking FAQ pages
Responsive customer service
Limitations like lack of multi-language support
Highly recommended by users

Rating Breakdown

  • 5
    99% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (85)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 28, 2026

So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

Service rapide et efficase!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2026

This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!

Using app

25 days

Total reviews

13

Average rating

3.9

5 / 5 Share

Feb. 23, 2026

I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!

Using app

29 days

Total reviews

3

Average rating

5.0

All reviews

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