Trusted Help Center & FAQ for Shopify

Trusted Help Center & FAQ

Add customizable FAQ or product FAQs with AI JSON-LD schema!
Rating
5.0
Feedback
82
Reviews
Chart
#1,805
Shopify

All reviews

5 / 5 Share
April 14, 2025

This is a great app with lots of customisation options so it matches my website brilliantly. Vik has also been extremely helpful with a small layout alteration too. I highly recommnd this app.

Store Using app Total reviews Average rating
Burden Arb 3 months 5 5.0
5 / 5 Share
April 10, 2025

Great app with amazing support from Vik. If you are looking for a FAQ/help app, this is the one. Have absolutely no hesitation in strongly recommending it.

Store Using app Total reviews Average rating
Olympiad tester About 2 years 6 4.3
5 / 5 Share
March 20, 2025

Vik was very helpful in their chat to help us implement the FAQ's. Now I just need to customize the design format. So far this works great.

Store Using app Total reviews Average rating
Okum Supply About 20 hours 3 5.0
5 / 5 Share
Feb. 10, 2025

Appen är kanon och supporten var snabb! Väldigt nöjd

Store Using app Total reviews Average rating
Bikepart 3 days 6 4.8
5 / 5 Share
Jan. 2, 2025

This app made a lackluster FAQ section pop and easy to navigate. We found the app was easy to install, use, and customize! Great app!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 20, 2024

Just started using it and very happy so far, especially with the quick support from Vic to get it showing properly in my custom theme.

Store Using app Total reviews Average rating
MX1 Canada 13 days 2 5.0
5 / 5 Share
Sept. 6, 2024

Great

Store Using app Total reviews Average rating
5 / 5 Share
July 3, 2024

On our biligual site works perfect! it is easy to manage and to customize the layout the best part for us is that you don't need an external app to translate your content. We ran into a couple bumps on the road but the support team was really helpfull and answered the question with a reasonable delay.

Store Using app Total reviews Average rating
Masdel 3 months 2 5.0
5 / 5 Share
June 8, 2024

We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze. Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free. We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service! Sincerely, The GhamaHealth Team

Store Using app Total reviews Average rating
Ghama Health 5 months 6 5.0
5 / 5 Share
May 7, 2024

great customer service from Vik, sorted out my problem for me, app works brilliant!

Store Using app Total reviews Average rating
Slimmer with Cilla Over 2 years 5 4.2
5 / 5 Share
April 26, 2024

Easy to use app and the support team was great. Thank for your quick help Vik. Makes it very easy to add in video FAQ.

Store Using app Total reviews Average rating
DOUBL 29 days 3 5.0
5 / 5 Share
March 25, 2024

Customer support chat is very responsive and willing to dive into odd problems specific to our store. Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.

Store Using app Total reviews Average rating
American Forestry 10 days 6 4.7
5 / 5 Share
July 15, 2024

The app corresponds exactly to our needs. We have the Ride 15 theme at the moment and the app integrates perfectly. Configuration is easy and support is very quick to respond and resolve any questions.

Store Using app Total reviews Average rating
Frido 5 months 5 4.8
5 / 5 Share
Feb. 21, 2024

Love the app so far. looks great, responsive and easy to use

Store Using app Total reviews Average rating
Cubic Mini Wood Stoves 9 days 9 4.8
5 / 5 Share
Feb. 14, 2024

The easiest 5-star review for sure! The app is super easy to use and makes everything look better for the customer's point of view. Vik, you are excellent in what you do! The customer service is spot on and so fast in their replies. Love everything about the app!

Store Using app Total reviews Average rating
DELENordic.com 13 days 7 5.0
5 / 5 Share
Jan. 16, 2024

Outstanding service and guidence for a guy that does not know tech very well. The app was simple to use, and I am excited I found it.

Store Using app Total reviews Average rating
Zakah Life About 2 hours 2 5.0
5 / 5 Share
Jan. 15, 2024

Great customer service! App is well built and easy to customise. Plenty of options where other apps only provide minimum amount of FAQs entries and then make you upgrade for more. No lag either. Happy with my choice to change to FaqKing!

Store Using app Total reviews Average rating
Amy Mercer Photography About 4 hours 1 5.0
5 / 5 Share
Jan. 4, 2024

Great app to crate your FAQ page at no cost

Store Using app Total reviews Average rating
Guidi Wines 2 days 4 4.5
5 / 5 Share
Dec. 13, 2023

We have been searching for a PRODUCT FAQ to integrate into our theme and we finally found a great option with FAQKing! We are able to fit it into Theme 2.0 into an accordion and customize the text, padding and a bunch of other options. We also go some support when we could not figure out a couple of things that ended up being easy fixes. This is a great app!

Store Using app Total reviews Average rating
Blue Skies Drone Shop 7 days 2 5.0
5 / 5 Share
Dec. 13, 2023

Tolle App auch in der kostenfreien Version. Funktioniert mehrsprachig, übersichtlich dank Kategorien und lässt sich super an das eigene Design anpassen.

Store Using app Total reviews Average rating
teifoc 5 months 2 5.0
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