Trusted Help Center & FAQ
Reduce support needs with customizable FAQ page & product FAQs
Rating
5.0
feedback
81
chart
#1,400
All reviews
Review RSS Feed
Aug. 18, 2023
Awesome FAQ app! Easy to create questions + answers and customizable with options to include links, bullet points, images and more! Easy for customers to navigate and find the answers they're looking for. 5 stars
Aug. 16, 2023
Great app! Very easy to use! I like the sidebar, making it function like a multi-level accordion. Super fast support!
June 28, 2023
I've tried various FAQ apps over the years. This one has been by far the easiest to use and integrates perfectly with my site. Highly recommended. Thank you!
June 9, 2023
Support was very fast and helpful. Asked for Shopify access to modify code, so I can have the FAQ container at the place I want it to be. TOP!
May 25, 2023
Awesome app. Add lots of useful functionality. Customer support is excellent too. Helped us integrate the product FAQs nicely.
May 24, 2023
Very good app with a lot of great content. Useful and the customer service is quick and very helpful
May 16, 2023
Love FAQKing! We have tried a few different FAQ apps and this one is the easiest to use and also looks amazing on our website! It is our favorite FAQ app we found so far. Customer service was easy to get a hold of and they answered my questions quickly.
May 6, 2023
Great service and help a lot! Easy to use and very professional support. I recommend this great app.
April 26, 2023
Great application and swift service! Great team behind this app! Can't recommend FAQKing highly enough.
April 17, 2023
Great app! The customer service is PERFECT! They took less than a minute to answer, I highly recommend!
Using app
About 2 hours
Total reviews
2
Average rating
5.0
April 15, 2023
This is a great app! The customer support was very fast to respond and take action with a small install tweak that I needed. We highly recommend this for anyone wanting to add a highly customizable FAQ help section to their store front!
Feb. 20, 2023
I get friendly and fast support and don't have to pay anything. Really good app, works well - even with different language :)
Feb. 11, 2023
This app is exactly what we're looking for, and it's easy to use! Haven't had any issues and we are satisfied with our experience so far.
Feb. 7, 2023
The customer service is excellent and the features the app includes, especially on a free plan are amazing. Highly recommend.
Feb. 3, 2023
Great, easy to use app! We have been using it for almost a year now and have not encountered any difficulties, and therefore recommend it to anyone searching for an easy FAQ tool.
Feb. 2, 2023
Great FAQ app. Simple to navigate, modify the design & use for your online shopify store. Also the free plan option is a definite plus for smaller businesses looking to cut down on costs. Overall a good app worth using.
Jan. 26, 2023
Good app, intuitive to use and easily customisable to our store's needs. Highly recommended if you're looking to make your FAQ more dynamic.
Jan. 27, 2023
Good app for building a collapsible FAQ page. The layout is a little clunky but I am overall happy with the app.
Dec. 27, 2022
Really easy to install and customize! I was able to create my FAQ page and get it up and running in less than an hour. Highly recommend!
Aug. 18, 2022
The app is amazing - it's easy and comfortable to use. I would like to say a BIG thank you to the Support and development team - they made a translation in the app for us and were super kind and helpful. I 100% recommend this app and the people who create it!