FaqKing: Help Center & FAQ
Fully customisable, FAQ page, product FAQ & bubble FAQ!
Rating
5.0
feedback
124
chart
#1,709
All reviews
Rating Breakdown
Review RSS Feed
Feb. 2, 2023
Great FAQ app. Simple to navigate, modify the design & use for your online shopify store. Also the free plan option is a definite plus for smaller businesses looking to cut down on costs. Overall a good app worth using.
Jan. 26, 2023
Good app, intuitive to use and easily customisable to our store's needs. Highly recommended if you're looking to make your FAQ more dynamic.
Jan. 26, 2023
That's a good app. I really like that you can adjust the design and make it similar to the store. And also divide your FAQs for sections. That's the reason I chose it.
Jan. 27, 2023
Good app for building a collapsible FAQ page. The layout is a little clunky but I am overall happy with the app.
Jan. 25, 2023
Simple and easy-to-use app that hits all the main needs. Developer is super responsive for general help and feature requests. I asked them about integration an FAQ widget. 1-week later and it was online! 5 stars.
Jan. 16, 2023
Great app to use for creating FAQ, looks clean and good. We needed help to make translation work in FAQ page, support team was kind and helped us. I recommend the app.
Dec. 27, 2022
Really easy to install and customize! I was able to create my FAQ page and get it up and running in less than an hour. Highly recommend!
Aug. 18, 2022
The app is amazing - it's easy and comfortable to use. I would like to say a BIG thank you to the Support and development team - they made a translation in the app for us and were super kind and helpful. I 100% recommend this app and the people who create it!
Aug. 13, 2022
I used this app to create a smooth FAQ page for my website that offered many customization options, I needed assistance with a problem and received help from support almost immediately. If you are truly looking for an app that works perfectly and has an amazing support team, I highly recommend FAQKing.
Aug. 10, 2022
Super easy to set up! I was able to add multiple segments along with multiple questions and answers. When you first install it, it already comes with many example questions and answers that gives a nice start to build off of. The layout is quite customizable - you can change the colors, font size, and alignments among other things. It was easy to set up as a link in my footer. I was having a little issue with a grey square appearing under all of my answers but the app support (Viktoras) was able to solve my problem very quickly (my theme was overwriting some of the apps styles). I would recommend this app to anyone looking to add an FAQ section to their website.
July 23, 2022
DONT USE. couldn't get it to work. the app is hidden on my shopify - no way to remove the app?! dont waste your time
It is not possible that you do not see an option to uninstall the app, the uninstall flow goes as in all shopify apps! (our shopify app code is removed as well on uninstall). ~~~ We tried to reach out to the merchant, but we did not get a response. Really sad to see such reviews from new Shopify users when our app is amazing!
June 22, 2022
Super simple, affordable, and exactly what I was looking for. I needed a quick easy way to display only a handful of FAQs and didn't want to spend a bunch of money on a monthly subscription so the free version works out perfectly for my store's needs!
June 21, 2022
Terrible customer service. No chat option available at 9am in the morning EST. They don't even acknowledge receiving your request via email. The app is pretty bad.
We respond to all emails, chat messages we get and try to help with every question or concern a merchant might have. If you need any help or assistance with the app, feel free to reach out through our in-app customer support chat or through email!
May 4, 2022
Great free FAQ app. Easy to set up, no coding required with most pre-filled questions to ease your work. Customizable look. Thank you!
April 12, 2022
https://shush-fashion.co.uk/apps/frequently-asked-questions We absolutely love this app. It was so easy to set up, no coding experience required and half of the questions we were going to use were already there with the answers pre-populated! I'm always sceptical about "FREE" or "Comes with a Free Plan" apps as they can be a bit pushy with the advertisements and upgrade options. Simply not the case here. A well built app, that does the job perfectly for us. 100% deserves 5 stars in my opinion. Thank you
March 15, 2022
This app works great for us. Simple, quick, easy. Plug and go, it comes with a decent amount of presets that required minimal tweaking from us. Having it saves us a lot on answering the same questions repeatedly. 10/10
March 13, 2022
Love this app, pretty easy to use, didn´t find any errors or bugs, and the best part, its free! glad to use it
Feb. 21, 2022
The app seems to provide us with all that we need. The free version offers enough queries and customization to fulfill most needs.
Feb. 20, 2022
Useful and the best free FAQ app there is for custom FAQ pages. Love it thanks for sharing this great app for free
Feb. 20, 2022
This is honestly everything you could want an app to be. It comes pre-built with questions, which is awesome, but you can edit or delete any that don't work for your store. The free version is really all I need, but there are multiple versions for more advanced stores, if you want more options. All in all, I was highly impressed.