FAQbucket: Product FAQ Page
boost sales with product faq accordion & help center
Rating
5.0
feedback
6
chart
#3,301
All reviews
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Jan. 6, 2026
We installed this app to enhance our Shopify store and found it to have interesting features. It created several metaobjects that only the developer could access. Even after uninstalling, these remained in our system. While we did reach out to support for help, we appreciate their efforts and see potential in this app. With a few improvements, it could become a valuable addition to any Shopify store!
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration this situation caused. We want to clarify that the review was posted on 29th December, during a period when our development team was on pre-scheduled holiday leave (28th December–2nd January). While our support team remained active and attempted to coordinate internally, the technical resolution required developer access and could not be fully completed until our developers returned. Once our development team was back on 3rd January, the issue was fully identified and resolved by 5th January, including addressing the meta object access and cleanup concerns. We acknowledge that the delay was not ideal, and we take full responsibility for the experience during that period. We understand and respect the importance of data transparency, integrity, and proper cleanup after uninstallation, especially for healthcare and compliance focused organizations. Based on this feedback, we have already improved our internal processes and safeguards to ensure clearer accountability and faster handling of similar situations in the future, even during holiday periods. We truly regret the inconvenience caused and appreciate your patience. Your feedback has helped us improve, and we remain committed to providing a reliable, transparent, and responsible app experience for all merchants. Thank you again for bringing this to our attention.
Nov. 19, 2024
I have used FAQBucket for Shopify, and it’s incredibly useful! With customization options, a live editor, and features like FAQ widgets, product-specific FAQs, and dynamic FAQs, it’s easy to set up. Integration with WhatsApp, Messenger, and more makes it even better. Highly recommend it!
Nov. 9, 2024
I've been using the FAQBucket app for Shopify, and it has transformed my store management. The app is incredibly user-friendly, making it simple to set up and manage FAQs. What really sets it apart is the exceptional support—the team is very friendly, responsive, and always ready to assist. Even if you're not tech-savvy like e, understanding how to use the app is straightforward. The customization options are fantastic, allowing me to perfectly align the FAQ section with my store's aesthetic. Overall, FAQBucket is a must-have! It's functional, backed by excellent support, and offers great customization options. Highly recommended!
Aug. 7, 2024
If you're in need of a comprehensive FAQ tool for your website, this FAQ app is the ultimate solution. Here's *my* why: Ease of Use It is remarkably user-friendly. From the moment you start using it, you'll find that the interface is intuitive and easy to navigate. You don't need any prior experience to create an effective FAQ page—everything is laid out in a straightforward manner, making the process seamless. Great Design with Heaps of Customization Options One of the standout features of this FAQ app is its design flexibility. The app offers a plethora of customization options, allowing you to tailor your FAQ page to fit the exact look and feel of your website. Whether you want to tweak the colors, fonts, layouts, or add multimedia elements, the possibilities are endless. This level of customization ensures that your FAQ page isn't just functional but also visually appealing and cohesive with your brand. Excellent Customer Service The customer service provided by the FAQ team. The support team is responsive, knowledgeable, and always ready to assist with any issues or questions you might have. Whether you need help with a technical issue or guidance on how to make the most of the app's features, you can count on prompt and helpful responses. Empowering Non-Designers Perhaps one of the most impressive aspects of this app is how it empowers non-designers. Even if you have no background in design, this tool can help you create professional-looking FAQ pages. The app guides you through the process, providing templates and design suggestions that make it easy to achieve a polished end product. It's like having a design expert by your side, ensuring that your FAQ page not only meets your needs but also looks fantastic. Give it a try and see how it can transform your website's FAQ section!