All reviews

Rating Breakdown

  • 5
    91% (31 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2025

is good

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store

Malu's

Using app

1 day

Total reviews

1

Average rating

4.0

1 / 5 Share

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 4, 2023

Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 9, 2023

Una app muy recomendada, con un buen diseño y muy facil de utilizar, la mejor aplicacion que he encontrado para mejorar la atencion al cliente.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

Using app

22 minutes

Total reviews

40

Average rating

5.0

4 / 5 Share

June 18, 2023

Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2022

AWESOME APP AND AWESOME SUPPORT PROVIDED BY RICHIE! TRULY AMAZING APP. KEEP IT UP GUYSSSSSSSSSSSSSSS!

Store

NAIPO

Using app

6 months

Total reviews

10

Average rating

4.9

5 / 5 Share

July 23, 2022

so easy to use must have and i had no problem using it as well wonderful professional templates as well.

Using app

17 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 8, 2022

Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.

Store

Skmeico

Using app

10 days

Total reviews

21

Average rating

4.2

5 / 5 Share

Dec. 23, 2021

Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast!

Store

BBdoll

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Great app! Simple to integrate and to use. Very effective. All questions answered, and well distrubeted.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

excellent and very useful app for help service and social share at one place..i find very helpful for my store

Store

Threads

Using app

7 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

great! no need for the other expensive apps. Just the order tracking portion of this app is worthwhile already. The other parts of this app is a perk!

Using app

3 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2021

Excellent. works out of the box. will recommend this app to anyone looking to add an faq and a helpbot to their shopify page.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

June 14, 2021

Minimalist and very helpful app! Ability to offer quick FAQ and tracking details in the help section is very helpful.

Store

Aegte

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2021

5 stars. Great and responsive customer services. Able to respond to my request. I recommend this app.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2021

This app is really amazing. I really wish there will be a paid option to remove branding and more faq customizations

Store

BVVU

Using app

44 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2021

Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?

Using app

About 1 hour

Total reviews

5

Average rating

4.6

5 / 5 Share

April 7, 2021

very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.

Using app

About 4 hours

Total reviews

6

Average rating

5.0