FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ &...

Rating

4.7

Feedback

Reviews

Chart

#4,769

Shopify

All reviews

Rating breakdown

5 90% (28 ratings) 4 3% (1 ratings) 3 0% (0 ratings) 2 0% (0 ratings) 1 6% (2 ratings)

Reviews with text

100% (31)

Review RSS feed

5 / 5 Share

Feb. 4, 2021

Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.

Store Using app Total reviews Average rating

Tienda Johndog 2 days 7 4.4

5 / 5 Share

Jan. 25, 2021

Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!

Store Using app Total reviews Average rating

Anew Official 6 days 2 5.0

5 / 5 Share

Jan. 22, 2021

Amazing customer service and help five stars ! and the app is FREE! I totally recommend this great features

Store Using app Total reviews Average rating

Lovepawz 44 minutes 13 5.0

5 / 5 Share

Jan. 13, 2021

インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、

Store Using app Total reviews Average rating

demoサイト About 1 month 3 4.7

5 / 5 Share

Jan. 5, 2021

Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.

Store Using app Total reviews Average rating

Amanda Lapalme Art 29 minutes 3 4.0

Developer Reply

Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️

5 / 5 Share

Dec. 12, 2020

One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.

Store Using app Total reviews Average rating

Leafy Island About 2 hours 6 5.0

Developer Reply

Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!

5 / 5 Share

Dec. 10, 2020

Awesome app, Hope will reduce 50% of queries on track order ...Thanks for the team for their great support...

Store Using app Total reviews Average rating

Eshwarshop About 2 hours 1 5.0

Developer Reply

Thank you so much for the review 💕- we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

5 / 5 Share

Dec. 8, 2020

Return immediately after writing to chat bot. They were very helpful, especially in localization. Thanks again! You are number one!

Store Using app Total reviews Average rating

Makiaj 4 days 2 5.0

Developer Reply

Thank you so much for the five-star rating! We're so glad. Look forward to working with you!

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