FAQPRIME: FAQ, WhatsApp, Track
All-in-one support app for Track order, Contact us, FAQ &...
Rating
4.4
feedback
107
chart
#2,828
All reviews
Rating Breakdown
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Feb. 6, 2021
I like the all in one aspect of this app ! However just few things to enhance after a quick first look : -Changing the buttons color is not possible (for the Tracking or Contact us) only the background of the page. -FAQ : instead of opening a new page when clicking on a question, it would be great that the answer would just be visible below the question after the click. -Faqprime logo on every page is a bummer.
Feb. 5, 2021
I love this app! very easy to use and configure!! and it looks great on my site. I like that it has general answers for you and you can edit it to your liking. I am happy with this app. It's free to! which is great for starting and new websites like mine!
Feb. 5, 2021
easy to use and very helpful and provides lots of integrations. Makes your store look more legit and people are more confident buying.
Feb. 4, 2021
Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.
Feb. 4, 2021
Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.
Jan. 31, 2021
GREAT APP FOR ONLINE STORE OWNERS, IT ALLOWS CUSTOMERS TO TRACK ORDERS AND COMMUNICATE WITH MERCHANTS
Jan. 31, 2021
i liked it. very good. 100% free live chat. 5 star. i recommend it. i am dropshipper from Belarus....
Jan. 29, 2021
It works great on desktop, love it. Helpbot doesn't show on mobile, anyone has the same problem? Oneprime please help. Update： Oneprime responded quickly. It turned out to be my internet connection problem. Great app!
Jan. 25, 2021
Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!
Jan. 22, 2021
Amazing customer service and help five stars ! and the app is FREE! I totally recommend this great features
Jan. 21, 2021
suuuuuuuuuuuuper recommend, five stars. It gives you the possibility of have the FAQ, the custommer attention, the state of the shipping, and more in the same place, simply, perfect.
Jan. 13, 2021
インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、
Jan. 6, 2021
Thanks for helping me set up my FAQ page and order tracking feature- lovely app! All help in one place on my website now. Thanks a bunch :)
Jan. 5, 2021
Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.
Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️
Jan. 5, 2021
VERY NICE APP .ITS FREE AND TRACKING IS VERY ACCURATE WITH WHATSAPP SHARE AND ALL FEATURES.ITS A VERY UNIQUE APP.
Dec. 29, 2020
Extremely responsive and effective support, and the app is fluid, stable and serves the purpose - it's basically risk free with high reward. Highly recommend!
Dec. 28, 2020
Found great. I can avoid unnecessary Q & A and help my customer to tracker orders. All in one app for chat, contact and order tracking
Dec. 19, 2020
Love this app i was searching for order tracking page found this app with whatsapp chat,contact us page & many more under one roof.
Dec. 14, 2020
OMW I am soooo impressed with this app. Can't believe I found the perfect Chat, Track all in one app. Will be helping so much with unnecessary Q& A and saving me so much time to do the other important things Thank you for an awesome app :)
Thanks for the review 💕 So happy to hear that you found Faqprime Lite to be a perfect app to automate your customer support and save much of your time! Best of luck with your Automated customer support and reducing support tickets.
Dec. 12, 2020
One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.
Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!