All reviews

Rating Breakdown

  • 5
    92% (101 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2021

I used this app to create a quick faq and track order page. It helps you get it set up quickly and you can add more to it as needed

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

This is App is really amazing. I can't believe its completely free! I love the help button that shows up on the bottom with the FAQs right there. Thank you for this App!

Using app

38 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Amazing App, just go for it! Literally all in one and free, and on top of that, the customer service is just great. I have suggested a feature to them, they've listened and added it. Thank you Oneprime!

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 6, 2021

I like the all in one aspect of this app ! However just few things to enhance after a quick first look : -Changing the buttons color is not possible (for the Tracking or Contact us) only the background of the page. -FAQ : instead of opening a new page when clicking on a question, it would be great that the answer would just be visible below the question after the click. -Faqprime logo on every page is a bummer.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2021

I love this app! very easy to use and configure!! and it looks great on my site. I like that it has general answers for you and you can edit it to your liking. I am happy with this app. It's free to! which is great for starting and new websites like mine!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

easy to use and very helpful and provides lots of integrations. Makes your store look more legit and people are more confident buying.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 31, 2021

GREAT APP FOR ONLINE STORE OWNERS, IT ALLOWS CUSTOMERS TO TRACK ORDERS AND COMMUNICATE WITH MERCHANTS

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

i liked it. very good. 100% free live chat. 5 star. i recommend it. i am dropshipper from Belarus....

Store

DENISSO

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

It works great on desktop, love it. Helpbot doesn't show on mobile, anyone has the same problem? Oneprime please help. Update: Oneprime responded quickly. It turned out to be my internet connection problem. Great app!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Amazing customer service and help five stars ! and the app is FREE! I totally recommend this great features

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

suuuuuuuuuuuuper recommend, five stars. It gives you the possibility of have the FAQ, the custommer attention, the state of the shipping, and more in the same place, simply, perfect.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 6, 2021

Thanks for helping me set up my FAQ page and order tracking feature- lovely app! All help in one place on my website now. Thanks a bunch :)

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 5, 2021

Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.

Using app

About 1 hour

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️

5 / 5 Share

Jan. 5, 2021

VERY NICE APP .ITS FREE AND TRACKING IS VERY ACCURATE WITH WHATSAPP SHARE AND ALL FEATURES.ITS A VERY UNIQUE APP.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Extremely responsive and effective support, and the app is fluid, stable and serves the purpose - it's basically risk free with high reward. Highly recommend!

Store

KÀIJU

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Found great. I can avoid unnecessary Q & A and help my customer to tracker orders. All in one app for chat, contact and order tracking

Using app

4 months

Total reviews

4

Average rating

5.0