All reviews

Rating Breakdown

  • 5
    92% (101 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
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5 / 5 Share

Jan. 31, 2021

i liked it. very good. 100% free live chat. 5 star. i recommend it. i am dropshipper from Belarus....

Store

DENISSO

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

It works great on desktop, love it. Helpbot doesn't show on mobile, anyone has the same problem? Oneprime please help. Update: Oneprime responded quickly. It turned out to be my internet connection problem. Great app!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Amazing customer service and help five stars ! and the app is FREE! I totally recommend this great features

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

suuuuuuuuuuuuper recommend, five stars. It gives you the possibility of have the FAQ, the custommer attention, the state of the shipping, and more in the same place, simply, perfect.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 6, 2021

Thanks for helping me set up my FAQ page and order tracking feature- lovely app! All help in one place on my website now. Thanks a bunch :)

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 5, 2021

Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.

Using app

About 1 hour

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️

5 / 5 Share

Jan. 5, 2021

VERY NICE APP .ITS FREE AND TRACKING IS VERY ACCURATE WITH WHATSAPP SHARE AND ALL FEATURES.ITS A VERY UNIQUE APP.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Extremely responsive and effective support, and the app is fluid, stable and serves the purpose - it's basically risk free with high reward. Highly recommend!

Store

KÀIJU

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Found great. I can avoid unnecessary Q & A and help my customer to tracker orders. All in one app for chat, contact and order tracking

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Love this app i was searching for order tracking page found this app with whatsapp chat,contact us page & many more under one roof.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

OMW I am soooo impressed with this app. Can't believe I found the perfect Chat, Track all in one app. Will be helping so much with unnecessary Q& A and saving me so much time to do the other important things Thank you for an awesome app :)

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review 💕 So happy to hear that you found Faqprime Lite to be a perfect app to automate your customer support and save much of your time! Best of luck with your Automated customer support and reducing support tickets.

5 / 5 Share

Dec. 12, 2020

One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!

5 / 5 Share

Dec. 10, 2020

Awesome app, Hope will reduce 50% of queries on track order ...Thanks for the team for their great support...

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review 💕- we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

5 / 5 Share

Dec. 8, 2020

Return immediately after writing to chat bot. They were very helpful, especially in localization. Thanks again! You are number one!

Store

Makiaj

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five-star rating! We're so glad. Look forward to working with you!

5 / 5 Share

Dec. 4, 2020

Very good app easy to use . Amazing customer service very polite. Definitely I recommend everyone to use.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review @Giyeah Essential, feel free to contact us for any future needs. Hope to have a long working with you.

5 / 5 Share

Dec. 4, 2020

Really helpful app with nice functions. The customer support is outstanding - if you want some script changes, they‘ll do it immediately. Thanks !!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, LightDesign-24 for a nice review and for giving us a chance to serve you.

5 / 5 Share

Dec. 2, 2020

I love how you can easily set up tracking of orders along with customer support under one application. The Whatsapp option comes in really handy!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and trying all the features i.e. Whatsapp, Order Status, FAQs and contact us. Feel free to contact.

5 / 5 Share

Nov. 28, 2020

Very usefull and Also very Light app with Most Features, I Strongly Recommened to all Must Install Guys

Using app

9 days

Total reviews

2

Average rating

5.0