All reviews

Rating Breakdown

  • 5
    56% (53 ratings)
  • 4
    20% (19 ratings)
  • 3
    9% (8 ratings)
  • 2
    1% (1 ratings)
  • 1
    14% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

I love FashionGo dropshipping, its a game changer for small business/new entrepreneurs!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your love for FASHIONGO DROPSHIPPING! We're excited to hear that it's been a game-changer for your business. Supporting small businesses and new entrepreneurs is what we strive for!

5 / 5 Share

Aug. 16, 2024

Want more!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

If you are just starting out and looking for a seamless integration with a US based drop shipper Fashiongo is the perfect app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you find FASHIONGO to be the perfect app for seamless integration with a US-based dropshipper. If you ever need any assistance or have questions as you continue to grow your business, we're here to help. Thanks again for choosing FASHIONGO!

5 / 5 Share

Aug. 1, 2024

Store

SYLeMAC

Using app

6 months

Total reviews

5

Average rating

5.0

3 / 5 Share

June 20, 2024

They do have some nice items on the app and the items are easy to integrate into my Shopify store. My only complaint is that the there are a lot of items that have very little stock on hand. It makes me hesitate adding it to my website.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your experience with FASHIONGO. We're glad to hear that you find our items appealing and easy to integrate into your Shopify store. We understand your concern regarding stock availability. We are continuously working with our vendors to improve inventory levels and ensure a better selection for you. Your feedback is valuable to us, and we're committed to enhancing your experience. If you have any further questions or need assistance, please feel free to reach out.

5 / 5 Share

June 3, 2024

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

May 27, 2024

I just had to remove this app from my shopify store. They do not update in real time as promised so you end up selling their products not knowing they are not in stock and have now been discontinued. You still have to pay the shopify fees, and then you have to refund the now angry customer who will now probably never order from my website again. Not good.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. We're sorry to hear about your experience. We understand how important real-time updates are for managing inventory and ensuring customer satisfaction. We're actively working on improving our system to provide more accurate and timely updates. Your feedback is valuable, and we'll use it to enhance our services. Please reach out to our support ([email protected]) team so we can address your concerns directly and find a solution. We appreciate your patience and hope to regain your trust in the future. Thank you for your understanding.

5 / 5 Share

May 12, 2024

love it

Store

Mershee

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! If you have any questions or need assistance, please reach out to our support team. Thank you for choosing FASHIONGO!

5 / 5 Share

April 6, 2024

This is so amazing!!!! I can offer a lot more items to my customers without having to take up space in my store and the process of fulfilling is smooth and effortless for me!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding FASHIONGO to be amazing and that it's helping you offer a wider range of items to your customers effortlessly. Ensuring a smooth and seamless experience for our users is our top priority, and we're delighted that you're enjoying the process of fulfilling orders with ease. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. Thank you for choosing FASHIONGO!

3 / 5 Share

March 26, 2024

I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services. If you have any further questions or concerns, feel free to reach out to our support team. Thank you for choosing FASHIONGO.

2 / 5 Share

March 11, 2024

Be careful getting this app, it does not keep proper inventory in your shopify. You will add items that are no longer there. I have had to cancel and refund orders on new customers. You spend more time than anything else curating to find out there is no inventory of that item. I added 10 items to my store, then I clicked on them and they were not in the inventory, when it states there are plenty. I have reached out to support on this and its something they can't fix I guess. Beware, you have been warned. I use the free dawn theme on shopify, not sure if this is my problem (but saw that someone fixed their inventory problem with a paid theme).

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry for the inconvenience caused by the inventory syncing issue you've encountered with our app. Your feedback is crucial, and we're actively working to address this matter. Our team is dedicated to improving our inventory syncing process to ensure accuracy and reliability. Regarding compatibility with the Dawn theme on Shopify, we'll investigate further to ensure seamless integration. Thank you for bringing this to our attention. If you have any further questions or concerns, please reach out to our support team.

1 / 5 Share

March 14, 2024

The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it 2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes

Using app

7 months

Total reviews

12

Average rating

2.8

Developer Reply

Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly. Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process. Please take a moment to send us an email at [email protected], including your account details and the relevant purchase order that experienced difficulties. We appreciate your cooperation in resolving this matter. Thank you.

4 / 5 Share

Feb. 28, 2024

UPDATE: Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration. Original review: There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available. This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided. We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience. Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.

5 / 5 Share

Feb. 27, 2024

Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it. It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations. If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO!

1 / 5 Share

Feb. 20, 2024

Please do not install this app if you plan on dropshipping! You will need a resellers permit to DROPSHIP. You will not be able to access anything on the platform unless you have one. Even though resellers permits are supposed to be used if inventory is being held, they want you to upload one to dropship as well. Customer service is trash. This whole app is just a 0/5 stars

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've encountered. We understand that the requirement for a resellers permit has caused frustration. Our commitment is to maintain compliance with both government and industry regulations, and we appreciate your valuable feedback on this matter. While we acknowledge that this may pose challenges for dropshipping, it is a step we've taken to ensure the legal and ethical usage of our platform. We genuinely appreciate your feedback, as it helps us in our ongoing efforts to enhance our services. If there are specific aspects you believe we can improve or if you have further concerns, please feel free to share them with us. We value your input and hope to have the opportunity to address and improve your experience with our app. Best regards,

5 / 5 Share

Feb. 16, 2024

I have a bunch of orders that ship so fast, I love FashionGo. My customers are always telling me how fast my orders get to them, well that's not me. The 1 issue I contacted support for help and it was resolved in a kind and quick manner. I cannot say enough good things about this company. My customers also mention the quality they have received from all the products I have sold.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for sharing your wonderful experience with FASHIONGO! We're thrilled to hear that you love our platform and that your customers are consistently impressed with the fast shipping and quality of products. It's fantastic to know that our support team was able to resolve your issue quickly and kindly. Providing excellent customer service is our top priority, and we're delighted that we could assist you effectively. Please don't hesitate to reach out if you need further assistance or have any questions. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO and for your kind words!

5 / 5 Share

Feb. 9, 2024

I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app. We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO!

5 / 5 Share

Jan. 23, 2024

love this app

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you love our app! Your positive feedback means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to ensure your experience with FASHIONGO remains excellent. Thank you for choosing FASHIONGO Dropshipping!

5 / 5 Share

Jan. 20, 2024

Helped us scale our dropshipping business with ease! First off the ease of platform is amazing and the customer service is even better. We've worked with other clothing dropshipping vendors but none come even close to the FashionGo! Their platform syncs seamlessly with all of our sales channels and their shipping is so fast when using their preferred vendors. Wish we wouldve started with them instead of wasting time on other platforms that focus more on clothing that is cheap or found on Shein and Temu. 1000% recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your outstanding experience with FASHIONGO! We're thrilled to have played a role in helping you scale your dropshipping business effortlessly. Your praise for our platform's ease and our exceptional customer service is truly appreciated. It's rewarding to hear that our synchronization across sales channels and expedited shipping with preferred vendors have contributed to your success. We're honored by your recommendation and glad we could provide a superior experience compared to other platforms. If you ever need further assistance or have questions, we're here for you. Thank you for choosing FASHIONGO!