FASHIONGO DROPSHIPPING
Best clothing dropshippers, US suppliers – FASHIONGO
Rating
3.8
feedback
90
chart
#540
All reviews
Rating Breakdown
Review RSS Feed
June 20, 2024
They do have some nice items on the app and the items are easy to integrate into my Shopify store. My only complaint is that the there are a lot of items that have very little stock on hand. It makes me hesitate adding it to my website.
June 3, 2024
May 27, 2024
I just had to remove this app from my shopify store. They do not update in real time as promised so you end up selling their products not knowing they are not in stock and have now been discontinued. You still have to pay the shopify fees, and then you have to refund the now angry customer who will now probably never order from my website again. Not good.
Thank you for sharing your feedback. We're sorry to hear about your experience. We understand how important real-time updates are for managing inventory and ensuring customer satisfaction. We're actively working on improving our system to provide more accurate and timely updates. Your feedback is valuable, and we'll use it to enhance our services. Please reach out to our support ([email protected]) team so we can address your concerns directly and find a solution. We appreciate your patience and hope to regain your trust in the future. Thank you for your understanding.
May 12, 2024
love it
Thank you for your wonderful feedback! If you have any questions or need assistance, please reach out to our support team. Thank you for choosing FASHIONGO!
April 6, 2024
This is so amazing!!!! I can offer a lot more items to my customers without having to take up space in my store and the process of fulfilling is smooth and effortless for me!
Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding FASHIONGO to be amazing and that it's helping you offer a wider range of items to your customers effortlessly. Ensuring a smooth and seamless experience for our users is our top priority, and we're delighted that you're enjoying the process of fulfilling orders with ease. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. Thank you for choosing FASHIONGO!
March 26, 2024
I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items
Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services. If you have any further questions or concerns, feel free to reach out to our support team. Thank you for choosing FASHIONGO.
March 11, 2024
Be careful getting this app, it does not keep proper inventory in your shopify. You will add items that are no longer there. I have had to cancel and refund orders on new customers. You spend more time than anything else curating to find out there is no inventory of that item. I added 10 items to my store, then I clicked on them and they were not in the inventory, when it states there are plenty. I have reached out to support on this and its something they can't fix I guess. Beware, you have been warned. I use the free dawn theme on shopify, not sure if this is my problem (but saw that someone fixed their inventory problem with a paid theme).
We're sorry for the inconvenience caused by the inventory syncing issue you've encountered with our app. Your feedback is crucial, and we're actively working to address this matter. Our team is dedicated to improving our inventory syncing process to ensure accuracy and reliability. Regarding compatibility with the Dawn theme on Shopify, we'll investigate further to ensure seamless integration. Thank you for bringing this to our attention. If you have any further questions or concerns, please reach out to our support team.
March 14, 2024
The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it 2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes
Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly. Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process. Please take a moment to send us an email at [email protected], including your account details and the relevant purchase order that experienced difficulties. We appreciate your cooperation in resolving this matter. Thank you.
Feb. 28, 2024
UPDATE: Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration. Original review: There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available. This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided. We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience. Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
Feb. 27, 2024
Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping
Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it. It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations. If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO!
Feb. 20, 2024
Please do not install this app if you plan on dropshipping! You will need a resellers permit to DROPSHIP. You will not be able to access anything on the platform unless you have one. Even though resellers permits are supposed to be used if inventory is being held, they want you to upload one to dropship as well. Customer service is trash. This whole app is just a 0/5 stars
Hello, Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've encountered. We understand that the requirement for a resellers permit has caused frustration. Our commitment is to maintain compliance with both government and industry regulations, and we appreciate your valuable feedback on this matter. While we acknowledge that this may pose challenges for dropshipping, it is a step we've taken to ensure the legal and ethical usage of our platform. We genuinely appreciate your feedback, as it helps us in our ongoing efforts to enhance our services. If there are specific aspects you believe we can improve or if you have further concerns, please feel free to share them with us. We value your input and hope to have the opportunity to address and improve your experience with our app. Best regards,
Feb. 16, 2024
I have a bunch of orders that ship so fast, I love FashionGo. My customers are always telling me how fast my orders get to them, well that's not me. The 1 issue I contacted support for help and it was resolved in a kind and quick manner. I cannot say enough good things about this company. My customers also mention the quality they have received from all the products I have sold.
Thank you for sharing your wonderful experience with FASHIONGO! We're thrilled to hear that you love our platform and that your customers are consistently impressed with the fast shipping and quality of products. It's fantastic to know that our support team was able to resolve your issue quickly and kindly. Providing excellent customer service is our top priority, and we're delighted that we could assist you effectively. Please don't hesitate to reach out if you need further assistance or have any questions. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO and for your kind words!
Feb. 9, 2024
I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.
Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app. We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO!
Jan. 23, 2024
love this app
We're thrilled to hear that you love our app! Your positive feedback means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to ensure your experience with FASHIONGO remains excellent. Thank you for choosing FASHIONGO Dropshipping!
Jan. 20, 2024
Helped us scale our dropshipping business with ease! First off the ease of platform is amazing and the customer service is even better. We've worked with other clothing dropshipping vendors but none come even close to the FashionGo! Their platform syncs seamlessly with all of our sales channels and their shipping is so fast when using their preferred vendors. Wish we wouldve started with them instead of wasting time on other platforms that focus more on clothing that is cheap or found on Shein and Temu. 1000% recommend!
Using app
4 months
Total reviews
2
Average rating
5.0
Thank you for sharing your outstanding experience with FASHIONGO! We're thrilled to have played a role in helping you scale your dropshipping business effortlessly. Your praise for our platform's ease and our exceptional customer service is truly appreciated. It's rewarding to hear that our synchronization across sales channels and expedited shipping with preferred vendors have contributed to your success. We're honored by your recommendation and glad we could provide a superior experience compared to other platforms. If you ever need further assistance or have questions, we're here for you. Thank you for choosing FASHIONGO!
Jan. 18, 2024
A failed app in every sense of the word 0 zero
We apologize for any inconvenience. At present, FashionGo DropShip exclusively caters to US sellers and buyers. We will carefully consider the possibility of supporting international buyers in the future.
Jan. 4, 2024
Is been the best app i've encounter! I love it
We appreciate your fantastic review! It's truly rewarding to hear that FashionGo has been the best app you've encountered. If you ever have questions or need assistance, feel free to reach out. We're here to ensure your experience remains exceptional. Thank you for choosing FashionGo!
Dec. 26, 2023
Website is working good and we want live chat option for customer support. And also inventory not updating in realtime and we have so many cancelled orders due to out of stock. Please resolve this issue and after that i will give you 5 star rating with detailed explanation. and our mail id is [email protected]
Thank you for sharing your insights regarding the FashionGo app. We genuinely appreciate your positive feedback on the website's functionality. We're actively exploring a live chat option for customer support. Meanwhile, please utilize our low-stock notification feature to manage inventory effectively, as it's shared among all buyers. Our team is diligently working on real-time updates to address the inventory concerns you've raised. We value your feedback and are committed to enhancing your experience. To discuss this further, please share a convenient time for a call or reach us at [email protected]. Your support is crucial, and we look forward to earning a 5-star rating with your continued assistance.
Dec. 12, 2023
Tech support was absolutely amazing at helping me find and fix the problem resyncing an item that a customer ordered, so that order could be fulfilled.
We're delighted that our tech support team could assist you effectively in resolving the syncing issue. Thank you for your positive feedback on FashionGo Dropshipping! Your suggestion for more options is noted, and we're actively working on enhancing our platform. If you have further questions or need assistance, feel free to reach out. Thanks for choosing FashionGo!
Nov. 19, 2023
Why was I able to sell something on my website if we are synced through Shopify? Massive embarrassment
We understand the importance of a seamless sync between FashionGo and Shopify. Our team is investigating this issue to ensure it doesn't happen again. If you have any further concerns or need assistance, please contact our tech support team at [email protected] or 213-921-4862. We appreciate your understanding as we work to improve our services.