All reviews

Rating Breakdown

  • 5
    54% (27 ratings)
  • 4
    18% (9 ratings)
  • 3
    12% (6 ratings)
  • 2
    4% (2 ratings)
  • 1
    12% (6 ratings)

Reviews with Text

  • 90% (45)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2024

This is so amazing!!!! I can offer a lot more items to my customers without having to take up space in my store and the process of fulfilling is smooth and effortless for me!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding FASHIONGO to be amazing and that it's helping you offer a wider range of items to your customers effortlessly. Ensuring a smooth and seamless experience for our users is our top priority, and we're delighted that you're enjoying the process of fulfilling orders with ease. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. Thank you for choosing FASHIONGO!

3 / 5 Share

March 26, 2024

I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services. If you have any further questions or concerns, feel free to reach out to our support team. Thank you for choosing FASHIONGO.

2 / 5 Share

March 11, 2024

Be careful getting this app, it does not keep proper inventory in your shopify. You will add items that are no longer there. I have had to cancel and refund orders on new customers. You spend more time than anything else curating to find out there is no inventory of that item. I added 10 items to my store, then I clicked on them and they were not in the inventory, when it states there are plenty. I have reached out to support on this and its something they can't fix I guess. Beware, you have been warned. I use the free dawn theme on shopify, not sure if this is my problem (but saw that someone fixed their inventory problem with a paid theme).

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry for the inconvenience caused by the inventory syncing issue you've encountered with our app. Your feedback is crucial, and we're actively working to address this matter. Our team is dedicated to improving our inventory syncing process to ensure accuracy and reliability. Regarding compatibility with the Dawn theme on Shopify, we'll investigate further to ensure seamless integration. Thank you for bringing this to our attention. If you have any further questions or concerns, please reach out to our support team.

1 / 5 Share

March 14, 2024

The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it 2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes

Using app

7 months

Total reviews

12

Average rating

2.8

Developer Reply

Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly. Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process. Please take a moment to send us an email at [email protected], including your account details and the relevant purchase order that experienced difficulties. We appreciate your cooperation in resolving this matter. Thank you.

4 / 5 Share

Feb. 28, 2024

UPDATE: Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration. Original review: There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available. This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided. We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience. Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.

5 / 5 Share

Feb. 27, 2024

Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it. It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations. If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO!

5 / 5 Share

Feb. 9, 2024

I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app. We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO. Thank you for choosing FASHIONGO!

1 / 5 Share

Jan. 18, 2024

A failed app in every sense of the word 0 zero

Store

Luxdiva

Using app

1 day

Total reviews

7

Average rating

3.3

Developer Reply

We apologize for any inconvenience. At present, FashionGo DropShip exclusively caters to US sellers and buyers. We will carefully consider the possibility of supporting international buyers in the future.

1 / 5 Share

Dec. 26, 2023

Website is working good and we want live chat option for customer support. And also inventory not updating in realtime and we have so many cancelled orders due to out of stock. Please resolve this issue and after that i will give you 5 star rating with detailed explanation. and our mail id is [email protected]

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for sharing your insights regarding the FashionGo app. We genuinely appreciate your positive feedback on the website's functionality. We're actively exploring a live chat option for customer support. Meanwhile, please utilize our low-stock notification feature to manage inventory effectively, as it's shared among all buyers. Our team is diligently working on real-time updates to address the inventory concerns you've raised. We value your feedback and are committed to enhancing your experience. To discuss this further, please share a convenient time for a call or reach us at [email protected]. Your support is crucial, and we look forward to earning a 5-star rating with your continued assistance.

5 / 5 Share

Sept. 11, 2023

This app is amazing! It adds drop shipping products seamlessly. The pictures look great and it adds all the product details I need. So easy! I love it!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your enthusiastic review of the FashionGo app. We're thrilled to hear that you find our app amazing and that it seamlessly adds dropshipping products with great-looking pictures and all the necessary product details. We designed FashionGo with user-friendliness in mind, and it's fantastic to know that you find it easy to use and love the experience. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing FashionGo, and we're here to support your success!

4 / 5 Share

Aug. 10, 2023

Definitely loving having Fashion Go dropshipping! I buy from them wholesale all the time but this has been amazing. Sometimes the importing can be a little clunky and duplicate items, but otherwise it's completely changed the game for my online store and I have more sales with this app than my other drop shipping apps combined!

Using app

5 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for sharing your enthusiastic review of the FashionGo app on Shopify. We're thrilled to hear that you're enjoying the benefits of FashionGo dropshipping and that it has been amazing for your online store. We understand that there might be occasional hiccups with importing, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve and refine the app's functionality for a seamless experience. We're proud to have been a game-changer for your online store, and it's rewarding to know that you've experienced increased sales compared to other dropshipping apps. Your success is our success.

5 / 5 Share

July 19, 2023

So far, this has been the easiest integration app I've used. Initially, there were a few kinks to work out, but I called customer support who listened intently and helped me work out the issue I was having. Thank you FashionGo.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive review of the FashionGo app on Shopify. We're delighted to hear that our app has been the easiest integration tool you've used so far. Your satisfaction is our top priority, and we're glad that our customer support team was able to assist you in resolving the initial kinks you encountered. We always strive to provide excellent customer service and a seamless experience for our users. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing FashionGo, and we look forward to continuing to support your business needs.

5 / 5 Share

July 18, 2023

I must say, I have finally come across the perfect solution I was seeking. The range of apparel available boasts of unparalleled quality and is sourced from trustworthy vendors, making it an excellent choice.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful review of our FashionGo Dropshipping app on Shopify. We're thrilled to hear that our platform has provided you with the perfect solution you were seeking. Your satisfaction is our priority, and we're here to assist you further if needed. Thank you for choosing FashionGo!

4 / 5 Share

July 14, 2023

I would gladly offer this app 5 stars, but the feature of removing and adding products is time consuming. Also, even when you select one specific product with several variants, you must make adjustments to each variant. It also indicates that it is unsupported. I hope they can remedy this issue quickly. I've had sales and tested a sale using FashionGo, and everything worked out perfectly. The only issue I have is with the app's functionality.

Using app

4 months

Total reviews

9

Average rating

4.7

Developer Reply

Thank you for your feedback on the FashionGo app. We appreciate your positive rating and are glad to hear that you had successful sales using FashionGo. We understand your concerns about the time-consuming process of adding and removing products and the need for adjustments to be made individually for each variant. We apologize for any inconvenience caused and assure you that we are actively working to improve the app's functionality. Your feedback is valuable to us, and we appreciate your patience as we make the necessary enhancements to provide a better user experience. Thank you for choosing FashionGo!

5 / 5 Share

June 9, 2023

Simple to use and there are so many products to integrate. Great option for drop shipping. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review of the FashionGo app on Shopify. We're glad to hear that you find our platform simple to use and that it offers a wide range of products for integration. We're here to provide you with great options for drop shipping. If you need any assistance, please reach out to us.

5 / 5 Share

Feb. 2, 2023

I love this app. The selection of styles get better with each use. Integration is easy and a few of the vendors I have use with my brick and mortar store. The customer service is prompt and quick to resolve any issues. However, the participating vendors need to include more information: a size chart and fabric used.

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Dear Vizorre Fashions and Designs, Thanks for taking the time to leave a review! We're glad to hear that you're enjoying using the FashionGo app and appreciate your feedback regarding the need for more information from participating vendors. We'll make sure to pass along your suggestions to our team and work towards providing the information you need. Thank you for choosing FashionGo!

1 / 5 Share

March 29, 2023

I like the app BUT...it could be better. What I'd like to see changes in are the product descriptions. Don't advertise that all we have to do is select, import and voila, make money. That is not how it is. My business partner and I have spent hours upon hours renaming products, correcting grammatical errors and trying to come up with descriptions without having the actual products in front of us. There are no care instructions nor accurate/consistent product photos with the majority of the products. When I reached out to support, they gave a blanket response "thank you for your suggestions, blah blah blah). That's unacceptable. If we are going to do business together, do it promptly, effectively and with enough concern that you will implement the changes promptly. FashionGo, please do better. Updating yet again: I am currently transitioning to remove Fashion Go from my store as the issues that I expressed via email and telephone has not been resolved. I was really hoping for a better turn-out instead it's only gotten worse. Thanks for nothing FashionGo. We have spent countless hours/days/weeks/months in good faith hoping that you would correct the Product Title & Product Description issues (to name a few) that we've mentioned in our emails. As of now, 3/29/23, not one soul from your support team has reached out to us with any type of updates. I am truly disappointed with the functions and lack of professionalism with FashionGo and DO NOT recommend anyone wasting your precious time with the app.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Dear Jolique Couture, Thank you for your review. We're sorry to hear that you've had a difficult time with our app. We strive to provide the best possible experience for our users, and we appreciate your feedback on how we can improve. We're glad to hear that you like the app overall, but we understand that there are some things that could be better. We will take your suggestions into consideration as we move forward with updates and improvements. If there's anything else we can do to improve your experience with FashionGo, please let us know! updated reply: We're sorry about the issues you've experienced with product titles and descriptions, and we understand how frustrating this must be for you. We're actively working with our vendors to update product information and appreciate you bringing this to our attention. Your feedback is vital to us, and we take it very seriously. We're fully committed to improving our services and will do everything we can to resolve the issues you've encountered. Thank you for your feedback, and please don't hesitate to reach out if you need further assistance.

3 / 5 Share

Jan. 19, 2023

I have to say, I really do love FGDS. Great vendors, great products, and a great concept. I'm sure you're still working out the kinks (well I hope so), because too many of my orders have been cancelled since December. Over 40% of them. Also, Graphic Tees should have their own catagory, not lumped in with other fashion tops.

Using app

11 months

Total reviews

13

Average rating

4.7

Developer Reply

Dear Thred Therapy Boutique, Thanks so much for your review! We're so glad you love FashionGo and all of the vendors we work with. We're also sorry to hear that you've had trouble with orders being canceled. We're working on fixing this issue as quickly as possible, but in the meantime, please email us at [email protected] with any questions or concerns about your order. We'll get back to you ASAP! As for Graphic Tees, we do have plans to separate them out into their own category soon--we just wanted to keep things simple while we were getting started. Thanks again for your feedback!

3 / 5 Share

Jan. 13, 2023

I love the drop shipping experience with Fashiongo. However, I would like some of the suppliers to provide better descriptions of their products. It really helps resellers and saves a lot of time for us.

Using app

11 months

Total reviews

3

Average rating

3.3

Developer Reply

Dear Scarvesnthangs, Thank you so much for your review! We're so glad you are enjoying our dropshipping experience. We know that sometimes the descriptions from our suppliers can be a little lacking, but we're working on improving them and hope to have an update for you soon. In the meantime, if you ever need help with anything, please contact us at 1-213-745-2667 or [email protected]

5 / 5 Share

Jan. 11, 2023

I was having trouble logging into my FashionGo account and after talking to several reps and changing my password multiple times. Tech Support gave me a call and guided me step by step on how to fix this issue and be able to login. They saved me from a stressful day lmaooo. Thank you Tech Support :)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear The Boulevard & Co. Thanks for reaching out to us. We're so glad you've been able to get into your FashionGo account. We want to make sure we address everything that's going on, so if you have any other questions or concerns, please don't hesitate to reach out again. We'll be happy to help if we can.