All reviews

Rating Breakdown

  • 5
    98% (2,716 ratings)
  • 4
    1% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 94% (2,610)
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5 / 5 Share

March 3, 2026

Lily is a great person

Store

LIVV

Using app

9 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2026

Amazing, amazing technical support and customer service.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Fast and quick service! Very helpful!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

The team is very responsive when it comes to problems. Lily was able to resolve my issue within minutes!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Aida was so helpful and quick response.

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2026

Greatest app in terms of customer service. Thank you, Sally. Super fast solution and friendly contact.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Very Very Good and Fast Support. You also get a very good Discount.

Store

DasIsEs

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Ian answered my question very quickly, he was very kind and professional. Thank you.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Great customer service, Ian and Lara especially

Store

Harven

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2026

The support is really fast and good. Dasiy was really quick to help me out and guide me through the whole process! 10/10 App!

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

Great help from Sally

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2026

Sally is great!

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Working with Lily was the BEST- So helpful and answered all of my questions plus assisted in making the change - EXCELLENT SERVICE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Verry good customer service. Props to Ian

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

The app is perfect and their customer service is fast, patient and friendly. Thank you FBP!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Best customer experience ever, Russell was so helpful, i had an issue with the mix and match bundle was bugged in my store, fixed that instantly and helped me tweak the bundle. forever grateful.

Store

SENTIQ

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Russell was great!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

Excellent support from Ian; super responsive and he's clearly a seasoned Shopify expert. He answered all my questions and provided a solution to all the issues I was facing. I'm very impressed.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

I used the live chat for an inquiry , i spoke to a super helpful woman by the name of Hannah, and not only did she resolve my problem, she was was super supportive of my website i was building. You saved the day Hannah, thank you . Dean Smith

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

JAZZ has been amazing LOTS AND LOTS of help everything i needed was produced perfectly and timely

Using app

About 2 hours

Total reviews

2

Average rating

5.0