All reviews

Rating Breakdown

  • 5
    98% (2,721 ratings)
  • 4
    1% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 94% (2,615)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

Ben specifically was awesome and helped me out

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

satisfied app and their chat support is excellent

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Daisy

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I needed to remove a title from a bundle and Aida helped me right away, she’s a pro! Thank you

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

i rellaly happy with Sally , she made me very big help , thank you again Sally

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2025

I have been using this app for over a month now... it has worked really well for my store. But after I integrated a 3rd party checkout service, it didn't work as I intended it to, and to resolve this issue, I got connected with Jazz and Ian, who provided me support and did everything in their power to get it resolved and work for me. Although it didn't work out, I would like to appreciate and thank both Jazz and Ian for their quick response to all my issues. I hope FBP will soon bring an update that might resolve this one small issue that I face, but the rest is perfectly fine and works really well for my store.

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave this thoughtful review. we truly appreciate that feedback and are glad we could help make your experience positive overall!🤍 We're sorry the lack of integration with third-party checkout. We hear you on this, and it's valuable input as we continue prioritizing new integrations and improvements to better serve our users.

5 / 5 Share

Dec. 18, 2025

Awesome and fast support

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

nice

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I had a very good experience with the support team. Ben from FBP was extremely responsive and helpful, and he assisted me in identifying and resolving an internal bug that was affecting my implementation. Communication was clear, the guidance was practical, and the issue was resolved efficiently. I truly appreciate the professionalism and hands-on support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a thoughtful and detailed review!💕 We’re genuinely thrilled to hear that Ben was able to provide the responsive, clear, and hands-on support you needed. Nothing makes our team happier than knowing we’ve helped a customer resolve a tricky issue efficiently and get back to building successfully. We truly appreciate your trust in FBP and are grateful to have customers like you. If you ever need anything in the future, don’t hesitate to reach out, we’re always here to help.

5 / 5 Share

Dec. 17, 2025

Great support, my issue was fixed by Sophie in under 2 minutes. :)

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Indeed fast , easy to use

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great app to make bundles. Also the support is phenomenal. Russell helped me a lot at customizing my store.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

They were very helpful, thank you.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Ian was quick to help me with my issue - thanks!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

great customer service - super fast and helpful with embedding the links correctly!

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great app and great Support (Thanx Russel!)

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

First app to work bundling so far. Not sure why so many apps have so many problems trying to bundle products from different collections. I just wanted to give a discount for someone that bought 1 bookmark, 1 blanket, and 1 coffee cup. It was like moving heaven and earth but this app did it. Kudos to Aida, she hooked me up. Thanks guys and keep up the good work!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review and for the kind shoutout to Aida. We're so glad we could finally make bundling across different collections feel effortless for you. That kind of flexible discount setup is exactly what we love helping merchants achieve. Thanks again for the support and for trusting us with your store. Wishing you continued success! ☕

5 / 5 Share

Dec. 15, 2025

Ben you are provide a great service,fast Reply

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

very helpful

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Amazing Customer Service and no problem is too big for them to solve

Store

Vaprr

Using app

3 months

Total reviews

1

Average rating

5.0