All reviews

Rating Breakdown

  • 5
    97% (1,885 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 95% (1,831)
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5 / 5 Share

Nov. 29, 2025

Great app, and amazing support! I loved the chat today with Emma who helped me figure out the reason for our problem within minutes. Thank you ;)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Amazing support from Aysan! She helped me set up my mix-and-match bundles quickly and clearly. Very grateful for her assistance.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Aysan did a fantastic job helping me resolve a technical issue with the Fast Bundle app

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Aysan quickly fixed my issue and was funny! A much needed customer service experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 28, 2025

I honestly have no idea how this app manages to have so many positive reviews. The quality is downright awful. It’s full of bugs and barely functions. I had the misfortune of finding out from my own customers that their orders were packed incorrectly because the app simply refused to show any information indicating the items were part of a bundle. It didn’t even appear in the app’s analytics. For a moment I genuinely wondered if I was losing my mind, but after checking the purchase session recordings it became obvious that the app just wasn’t working at all. I ended up spending hours calling customers and apologizing that the Christmas gifts they explicitly ordered as bundles arrived thrown together in a plastic bag all because the app gave zero indication that the order was bundled. I’m honestly shocked at how poorly this thing was built. And even then, instead of immediately ditching it, I gave it a chance. I assumed maybe I had set up something incorrectly, so I contacted support. They really did try to help and managed to fix a couple of issues, but the deeper we went, the clearer it became that the whole app is just beyond saving. In the end, I still had to look for an alternative because every “fix” only revealed more problems. It’s useless, plain and simple. And the pricing Genuinely laugh inducing.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 28, 2025

Very intuitive program, whenever we had doubts customer support promptly helped us, specifically the assistant Aida was fantastic and decisive.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 28, 2025

I liked the app at the beginning, but what I really hated was the fact that even under the PAID account, everything is very much segregated. The value just isn’t there unless you’re on the highest of all tiers. Even with a PAID plan, the promotional tools and campaign options feel very restricted with your needs, and support is minimal (unless you upgrade of course) and LONG. It’s disappointing to pay for a service and still receive such low access to features and promotions to be honest, it is very discouraging even talking to the support team when you are informed on more things you lack in your PAID plan. I hope the team can improve fairness across all paid tiers so every customer gets proper value and support - rather than making them feel lesser as a customer because their paid plan isnt the top tier.

Using app

12 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 27, 2025

Using app

7 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Nov. 27, 2025

Russell was very helpful in solving my issue and was able to point me in the right direction to customize my product page the way I wanted.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

I want to thank Russell for helping me out and taking his time trying to solve the issues that i was having with the app. I had found a but that I coudn't prove had happend, he listened without thinking I was trying to take advantage of the support and reached out to the technical team to figure out what happened. Thanks for you patience and trust.

Store

Auricci

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Support is fast and proactive. Jazz was awesome, she took the time to dig deeper and go the extra mile, 10/10.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Aida was a big help and super fast!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Hat alles wunderbar funktioniert. Mir wurde nach wenigen Minuten von Aida perfekt geholfen. Vielen Dank

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Very professional and fixes are executed quickly - Sally was awesome! thanks eric

Store

NELUMBI

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Aida was very helpful and very fast paced getting the job done

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

The customer service is extremely friendly and patient. This application is very user-friendly.

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 27, 2025

The customer support was very responsive, and the agent was extremely friendly and helpful.

Store

Sheeper

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Sally was very, very, veeeeery helpful, patient and nice. She is an Angel <3

Store

Suen.pl

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great app. The team is always available to help you. Congratulations to Aysan. I received excellent service from her. She was very polite and helped me a lot.

Store

Azzuri

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Aysan did a great job helping me navigate the app and creating my bundles. So far the app is doing everything I need

Using app

2 days

Total reviews

2

Average rating

5.0