All reviews

Rating Breakdown

  • 5
    99% (139 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2024

This app works perfectly and has been so helpful for my store. The support team is super friendly and quick to resolve any issues. Highly recommend!

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Great app, and their support is excellent! They respond very quickly and are always available to help us. Special thanks to Rita and Murs.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Your review means a lot to our developers.

5 / 5 Share

Sept. 9, 2024

Very Good App. Support is Awesome.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app with a great team. The app at first did not meet our specific needs to have two separate shipping options for two types of users on our site, but within a day the developers created custom code just to make it work for us. Excellent customer service and a very customizable app. I recommend this!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 19, 2024

I didn't use the app (didn't suit what I needed, which is specific), but the app developer reached out and tried their best to help.

Store

My Store

Using app

26 minutes

Developer Reply

Dear Sir/Madam, We are truly sorry that we couldn't meet your needs this time. We understand how important your specific requirements are, and we can easily address them with a simple one line of CSS code. This will ensure your store performs optimally by using the theme's font without any unnecessary duplication on our end. Thank you so much for giving our app a try. We genuinely appreciate you reaching out to us and wish you the best of luck with your store. Warm regards, Rita Cartylabs Founder

5 / 5 Share

April 26, 2024

The APP is really helpfull, we could increase our average value and also helped us to increase the conversions.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

This is definitely a top-tier app for your e-commerce business. It will help in various ways, and the support is incredible. They go above and beyond for any help you need. If you need anything specific for your store, they will help you out and do their best to fix it asap. I really appreciate all your time and help, Rita including your developer, such a nice person! Definitely a must-have app! Try, test, and activate all the features you need, and you're all set!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. 🙏

5 / 5 Share

Dec. 6, 2023

L'équipe est au top. Reactive et efficace !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The developers of this app went WAY ABOVE and beyond to help me get it integrated with our store. I needed a specific button to be available on my shopping cart (outside of all of the awesome features that are already included) and they worked very hard to help make that happen. The new cart and checkout have been live for 10 days now and I am already noticing that our average order size is way up!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Cette app est très bien pensée et aide vraiment à augmenter son taux de conversion. Elle évolue également, ce qui fait espérer des fonctionnalités encore plus intéressantes dans le futur, bien que celles actuelles soient bien assez. De plus, le support est réactif et prêt à aider. Et c'est bien l'un des rares supports sur Shopify à ne pas spammer pour laisser un avis positif à leur endroit. Bref, une bonne app avec un bon support et à un bon prix. Je recommande.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your kind works. Happy to support.

5 / 5 Share

Oct. 10, 2023

This app has already been extremely beneficial to our store and we haven't really fully used it yet. Also their customer service is top notch with a super quick response time and a solution driven approach to help fix things.

Using app

2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 15, 2023

Great app. Many fantastic useful features to use to help conversions. Customer Service is top notch 10/10

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 8, 2023

3 best things about this app: 1. Fit seamlessly with our theme & does not slow down the ACT & checkout process. 2. Well developed features to expand your upsell toolkits Previously worked for Alibaba & JD.com, our team has rich experience in ecommerce operation. But before switching to CartyLab, we found our expertise & tactics were strictly limited, because most apps in the market either lack the features to support the implementation of our tactics, or the UI / UX was too poorly designed to nail the upsell. Luckily, we found this app which not only provides all the features we need, but also well designed to smoothly move customers through the upsell funnel 3. Excellent customer service. ACT & Checkout are probably the 2 most crucial steps in customers journey, so having a responsive & supportive CS is very important. And CartyLab does exactly that! Most our inquiries & customized need were satisfied within 2 days, even with some very technical issues

Using app

23 days

Total reviews

6

Average rating

3.0

5 / 5 Share

March 2, 2023

The app improves the cart and checkout experience, with a lot of customization available. I appreciated a lot that the team took the time to review my store and share valuable feedback to improve it.

Using app

12 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 28, 2023

Honestly, this is the best app and customer service in the entire Shopify store. We increased our conversion rate by +20%. Our sales from recommendation area doubled. And if you have a question customer service is very fast and most important they know how to help you.

Store

FAM

Using app

9 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 2, 2022

This app was very easy and quick to set up, and the pricing is very reasonable. I was worried that it was not going to integrate with pagefly, but it does without issue.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate your excellent review. Thank you again! Rita

5 / 5 Share

Sept. 9, 2022

Rita helped me alot with the custom code! I do recommend this app to anyone looking for a sticky add to cart!

Store

Mao-Wow

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your excellent review. Thank you again! Rita

5 / 5 Share

Aug. 29, 2022

Solid code. No bugs, loads fast. Easy to setup. Lots of value here. I've tried out a few others with way fewer features and this has been the best.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your excellent review. For a small startup like ours, it means a lot. Let us know if you have any other concern or question. We will be happy to assist you and help you grow your sales. We are committed to excellent support to our customers! Thanks Rita

5 / 5 Share

Aug. 13, 2022

I really like this app and the fantastic support team (Rita and the devs). They helped me promptly and perfectly. Thank you!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Súper bien, considero que ayuda a aumentar la tasa de conversión. Aparte da herramientas que shopify por estándar no da, y habría que meterse en el código. Congrats

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your excellent review. For a small startup like ours, it means a lot. We put a lot of effort into creating this experience for our clients.