All reviews

Rating Breakdown

  • 5
    99% (145 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

Incredible support so far. I had a question after their support time (6pm) and they emailed me after-hours to help me solve and followed up to ensure they would answer any follow up questions at 9am tomorrow. 5 stars!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2025

I like how the Cart Upsell feature offers suggestions without being pushy. It's a subtle way to encourage customers to add more items.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2025

I like how this app shows a progress bar in the cart. It encourages customers to add more items to get rewards. It's a helpful feature for increasing sales.

Using app

14 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 3, 2025

I've been using this app for a while now, and it's really easy to set up. The sticky add-to-cart bar helps my customers add items without any trouble. It's a nice addition to my store.

Using app

5 days

Total reviews

14

Average rating

4.9

5 / 5 Share

April 1, 2025

So far so good! Carty offer many different ways of increasing AOV and decreasing cart abandonment, i’ve implemented them to my store and have noticed an increase in conversion already, the perfect app :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Excellent service and a very easy and convenient app There are many pizzas and any problem I would have encountered their service would help me quickly Thank you very much

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

This app works perfectly and has been so helpful for my store. The support team is super friendly and quick to resolve any issues. Highly recommend!

Using app

About 9 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Great app, and their support is excellent! They respond very quickly and are always available to help us. Special thanks to Rita and Murs.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Your review means a lot to our developers.

5 / 5 Share

Sept. 9, 2024

Very Good App. Support is Awesome.

Using app

About 16 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app with a great team. The app at first did not meet our specific needs to have two separate shipping options for two types of users on our site, but within a day the developers created custom code just to make it work for us. Excellent customer service and a very customizable app. I recommend this!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 19, 2024

I didn't use the app (didn't suit what I needed, which is specific), but the app developer reached out and tried their best to help.

Store

My Store

Using app

26 minutes

Developer Reply

Dear Sir/Madam, We are truly sorry that we couldn't meet your needs this time. We understand how important your specific requirements are, and we can easily address them with a simple one line of CSS code. This will ensure your store performs optimally by using the theme's font without any unnecessary duplication on our end. Thank you so much for giving our app a try. We genuinely appreciate you reaching out to us and wish you the best of luck with your store. Warm regards, Rita Cartylabs Founder

5 / 5 Share

April 26, 2024

The APP is really helpfull, we could increase our average value and also helped us to increase the conversions.

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

This is definitely a top-tier app for your e-commerce business. It will help in various ways, and the support is incredible. They go above and beyond for any help you need. If you need anything specific for your store, they will help you out and do their best to fix it asap. I really appreciate all your time and help, Rita including your developer, such a nice person! Definitely a must-have app! Try, test, and activate all the features you need, and you're all set!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. 🙏

5 / 5 Share

Dec. 6, 2023

L'équipe est au top. Reactive et efficace !

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The developers of this app went WAY ABOVE and beyond to help me get it integrated with our store. I needed a specific button to be available on my shopping cart (outside of all of the awesome features that are already included) and they worked very hard to help make that happen. The new cart and checkout have been live for 10 days now and I am already noticing that our average order size is way up!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Cette app est très bien pensée et aide vraiment à augmenter son taux de conversion. Elle évolue également, ce qui fait espérer des fonctionnalités encore plus intéressantes dans le futur, bien que celles actuelles soient bien assez. De plus, le support est réactif et prêt à aider. Et c'est bien l'un des rares supports sur Shopify à ne pas spammer pour laisser un avis positif à leur endroit. Bref, une bonne app avec un bon support et à un bon prix. Je recommande.

Using app

About 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your kind works. Happy to support.

5 / 5 Share

Oct. 10, 2023

This app has already been extremely beneficial to our store and we haven't really fully used it yet. Also their customer service is top notch with a super quick response time and a solution driven approach to help fix things.

Using app

28 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 15, 2023

Great app. Many fantastic useful features to use to help conversions. Customer Service is top notch 10/10

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 8, 2023

3 best things about this app: 1. Fit seamlessly with our theme & does not slow down the ACT & checkout process. 2. Well developed features to expand your upsell toolkits Previously worked for Alibaba & JD.com, our team has rich experience in ecommerce operation. But before switching to CartyLab, we found our expertise & tactics were strictly limited, because most apps in the market either lack the features to support the implementation of our tactics, or the UI / UX was too poorly designed to nail the upsell. Luckily, we found this app which not only provides all the features we need, but also well designed to smoothly move customers through the upsell funnel 3. Excellent customer service. ACT & Checkout are probably the 2 most crucial steps in customers journey, so having a responsive & supportive CS is very important. And CartyLab does exactly that! Most our inquiries & customized need were satisfied within 2 days, even with some very technical issues

Using app

23 days

Total reviews

7

Average rating

2.7

5 / 5 Share

March 2, 2023

The app improves the cart and checkout experience, with a lot of customization available. I appreciated a lot that the team took the time to review my store and share valuable feedback to improve it.

Using app

14 days

Total reviews

9

Average rating

4.9