All reviews

Rating Breakdown

  • 5
    100% (57 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (57)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

We're loving the app so far! The support provided has been amazing and the team helped to set up the entire integration for us - it's been a great way to increase AOV and our customer experience.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌 We’re thrilled to hear you’re loving the app and that the set up support made the process smooth. It’s wonderful to know CartyLabs is helping boost AOV while enhancing your customer experience — exactly what we aim for. We’re excited to keep supporting your growth! We are grateful for you choosing to be our customers.

5 / 5 Share

Aug. 18, 2025

Loving it so far! Easy to use & their support is extremely helpful & responsive.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this feedback! 🙌 We’re glad to hear the CartyLabs upsell cart has been easy to use and is adding value to your store. Our team is committed to delivering the highest level of support and ensuring you always get the best experience. We truly appreciate having you as a valued customer and look forward to supporting your continued growth.

5 / 5 Share

April 22, 2025

Incredible support so far. I had a question after their support time (6pm) and they emailed me after-hours to help me solve and followed up to ensure they would answer any follow up questions at 9am tomorrow. 5 stars!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate it. This motivates us to serve better. ❤️

5 / 5 Share

April 1, 2025

So far so good! Carty offer many different ways of increasing AOV and decreasing cart abandonment, i’ve implemented them to my store and have noticed an increase in conversion already, the perfect app :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Excellent service and a very easy and convenient app There are many pizzas and any problem I would have encountered their service would help me quickly Thank you very much

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

This app works perfectly and has been so helpful for my store. The support team is super friendly and quick to resolve any issues. Highly recommend!

Using app

About 9 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app with a great team. The app at first did not meet our specific needs to have two separate shipping options for two types of users on our site, but within a day the developers created custom code just to make it work for us. Excellent customer service and a very customizable app. I recommend this!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

This is definitely a top-tier app for your e-commerce business. It will help in various ways, and the support is incredible. They go above and beyond for any help you need. If you need anything specific for your store, they will help you out and do their best to fix it asap. I really appreciate all your time and help, Rita including your developer, such a nice person! Definitely a must-have app! Try, test, and activate all the features you need, and you're all set!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. 🙏

5 / 5 Share

Dec. 6, 2023

L'équipe est au top. Reactive et efficace !

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The developers of this app went WAY ABOVE and beyond to help me get it integrated with our store. I needed a specific button to be available on my shopping cart (outside of all of the awesome features that are already included) and they worked very hard to help make that happen. The new cart and checkout have been live for 10 days now and I am already noticing that our average order size is way up!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

This app has already been extremely beneficial to our store and we haven't really fully used it yet. Also their customer service is top notch with a super quick response time and a solution driven approach to help fix things.

Using app

28 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 15, 2023

Great app. Many fantastic useful features to use to help conversions. Customer Service is top notch 10/10

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 8, 2023

3 best things about this app: 1. Fit seamlessly with our theme & does not slow down the ACT & checkout process. 2. Well developed features to expand your upsell toolkits Previously worked for Alibaba & JD.com, our team has rich experience in ecommerce operation. But before switching to CartyLab, we found our expertise & tactics were strictly limited, because most apps in the market either lack the features to support the implementation of our tactics, or the UI / UX was too poorly designed to nail the upsell. Luckily, we found this app which not only provides all the features we need, but also well designed to smoothly move customers through the upsell funnel 3. Excellent customer service. ACT & Checkout are probably the 2 most crucial steps in customers journey, so having a responsive & supportive CS is very important. And CartyLab does exactly that! Most our inquiries & customized need were satisfied within 2 days, even with some very technical issues

Using app

23 days

Total reviews

8

Average rating

2.5

5 / 5 Share

Feb. 28, 2023

Honestly, this is the best app and customer service in the entire Shopify store. We increased our conversion rate by +20%. Our sales from recommendation area doubled. And if you have a question customer service is very fast and most important they know how to help you.

Store

FAM

Using app

9 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Aug. 2, 2022

Súper bien, considero que ayuda a aumentar la tasa de conversión. Aparte da herramientas que shopify por estándar no da, y habría que meterse en el código. Congrats

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your excellent review. For a small startup like ours, it means a lot. We put a lot of effort into creating this experience for our clients.

5 / 5 Share

July 8, 2022

Absolute Empfehlung! App funktioniert einwandfrei und wenn man etwas custom programmiert haben möchte wird dies in wenigen Stunden erledigt. Außerdem ist der Support mega freundlich und man hat das Gefühl es wird einem wirklich weitergeholfen.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2022

Thanks for the support even in the weekend and Thanks for this app.. Really appreciate...you guys are awesome..

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

無料なアプリであるにもかかわらず、必要な機能は全てあり、アプリの中でのコンフィグレーションも簡単です。また、追加で改修が必要なところがあったので依頼したところ、とても迅速で、効率的に正確に開発をしてくれました。他のサイトでも使用したいと考えています。

Using app

2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

June 15, 2022

Wow! that was pretty easy. I love the new look of my store! No coding; it works perfectly with my theme and colours Didn't need any support as it was very straightforward to install. Well done!

Using app

About 1 hour

Total reviews

7

Average rating

4.7

5 / 5 Share

May 25, 2022

Great application. Rita was able to get the job done. Her team is amazing. One of the best application support teams out there if you need help.

Using app

5 months

Total reviews

6

Average rating

5.0