Rating

4.9

feedback

446

Reviews

chart

#861

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    50%
  • More than a year
    33%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by Cara. Users appreciate the seamless syncing of inventory between Shopify and Amazon, as well as the quick response times and effective solutions offered by the support team. Cara's assistance in setting up the app, resolving issues, and providing clear explanations has been highlighted as a major benefit. The app is described as user-friendly, low maintenance, and highly reliable, making it a valuable tool for managing multichannel selling and automating fulfillment processes. However, there was one negative review mentioning issues with the latest update causing disruptions in order fulfillment for complex businesses.

Highlights

Exceptional Customer Service and Support
Seamless Inventory Syncing
User-Friendly and Reliable App
Effective Issue Resolution
Negative Impact of Latest Update

Rating Breakdown

  • 5
    95% (423 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

I join the chorus of people singing the praises of Cara, ByteStand and the ByteStand team. The app itself is seamless, intuitive and effective, it does exactly what it's supposed to do and does it very well. As for the support, I cannot say enough about Cara and the incredible (lightning fast, kind, thoughtful, easy to understand) support she provides, it is truly next-level and she goes absolutely above and beyond. You and your store would find yourself in very good company with the ByteStand app and Cara (and their behind-the-scenes team).

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Cara's customer service is top notch. I like that they respond very fast to issues. Love the app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

There was an order-preventing issue that appeared from a third party software, and Bytestand support was great and helped me fix the issue very quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Bytestand is the best connector from Shopify to our global MCF business. After doing an exhaustive run through regarding shipping rates, we realized MCF was our best option and Bytestand has made it possible to connect to Amazon Fulfillment on a global level. Their customer service is next level and whenever I break something - they are always there with a solution. I highly recommend using the Bytestand app/service.

Store

Cabeau

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Great app, Great customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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