Rating

4.9

feedback

434

Reviews

chart

#1,026

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    50%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the team, particularly highlighting the responsiveness, helpfulness, and knowledge of the support staff, especially Cara. Users appreciate the quick resolution of issues, clear explanations, and even personalized video tutorials to assist with setup and troubleshooting. The app itself is commended for its seamless integration, ease of use, and effectiveness in syncing inventory between Shopify and Amazon. Many users mention that the customer service experience with Cara specifically was outstanding and made a significant positive impact on their overall satisfaction with the app. However, there is one negative review that mentions issues with the latest update causing disruptions in order fulfillment, leading to concerns about the app's compatibility with complex business setups.

Highlights

Exceptional customer service and support, particularly from Cara
Seamless integration and ease of use
Quick issue resolution and personalized assistance
Positive impact on user satisfaction
Concerns about compatibility with complex business setups

Rating Breakdown

  • 5
    95% (411 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

I would highly recommend this app. The customer service I have received by Cara from ByteStand, is by far the best customer service I have ever received. The app works very well, and connects my Amazon Seller account with Shopify seamlessly. Thank you, Cara!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Seamless app that helps us sync our inventory between Shopify and Amazon and the customer service is fantastic! They respond really quickly and always fully resolve any queries.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Aside from how much this app helps us sync our inventory between Shopify and Amazon, the customer service is by far the best thing of this app. They respond in a blink of an eye. I'm super grateful with them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Seamless set up, low maintenance, and EXCELLENT customer support!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

The customer service for the app is amazing. Cara could't have been more helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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