Amazon MCF by ByteStand
Amazon MCF Shipping by ByteStand
Rating
4.9
feedback
418
chart
#891
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
14%
-
Less than a year
52%
-
More than a year
28%
Reviews Summary
Bytestand has received overwhelmingly positive reviews for its exceptional customer service and support. Customers consistently praise the app for its ease of installation, seamless syncing capabilities, and the dedicated assistance provided by Cara, a standout support representative. Users highlight Cara's proactive approach, quick response times, and willingness to go above and beyond to resolve any issues. The app is commended for simplifying multichannel selling processes, streamlining order fulfillment, and providing a valuable connection between Shopify and Amazon. However, there is one negative review mentioning issues with the latest update causing disruptions for complex businesses with multiple fulfillment partners.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 11, 2024
The help from Cara was amazing. Felt like I was being spoon fed. Appreciate how easy she made it.
June 21, 2024
Bytestand is awesome and the support is phenomenal! most useful app on shopify by far! The support is second to none, they really help out and resolve any issue any time I have one
June 13, 2024
App works great. Easy to install and sync. Cara was amazing, fast and great support received. She did a great video for me to follow and she also was able to fix issues within the same day the ticket was submitted.
May 15, 2024
Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.
May 8, 2024
Since the implementation of the latest update (known as FLEX, launched May 2024) our store has been broken - orders not being filled automatically, orders being marked as rejected in Shopify but actually processed in Amazon leading to duplicate orders, and our non-Amazon fulfilled orders no longer being fulfilled automatically. Staff I interacted with seemed nice and tried to be helpful, but in the end it's still broken and the result was "this is Shopify's fault, not ours, so nothing we can do about it. If you're a simple store shipping in one region and only using Amazon for fulfillment, then this may work for you. But if your business is slightly more complex, sells products in multiple countries using multiple third parties for fulfillment, then this product in its current state will not meet your needs and may interrupt the non-Amazon automations you have. We're exploring other options.
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