Rating

4.9

feedback

455

Reviews

chart

#658

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    50%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify app overwhelmingly praise the exceptional customer service provided by Cara and the ByteStand team. Customers highlight Cara's responsiveness, helpfulness, and willingness to go above and beyond to resolve issues. The app itself is described as seamless, intuitive, and effective in connecting MCF with Shopify stores. Users appreciate the smooth functionality of the app and the quick assistance they receive from the support team. However, there is one negative review mentioning issues with the latest update causing disruptions in order fulfillment and non-Amazon automations, leading the user to explore other options.

Highlights

Exceptional customer service provided by Cara and the ByteStand team
Seamless and effective app functionality
Positive user experiences with quick and helpful support
Issues with the latest update causing disruptions in order fulfillment and non-Amazon automations
Highly recommended by users for streamlining multichannel selling processes

Rating Breakdown

  • 5
    95% (432 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2025

This is the app. Get this one. It works really well and the customer service is on point. There were a couple times Amazon changed something up and they needed to update the software. Sometimes that meant orders could not be shipped during that window. Each time this happened the company was upfront and transparent about the change. Additionally, they provided clear instructions on what to do after the change was made. Seriously, this is a set it and forget it app. You are all good.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

I’ve been using the Amazon MCF app for about a week now, and honestly, it’s been a game-changer. The setup? Super easy—no headaches or confusing steps. The integration with Amazon is so seamless and intuitive that it almost feels like it’s built right into Shopify. One of the biggest bonuses for me? The inventory syncing. I don’t have to stress about overselling or manually updating stock—it’s all handled for me. The live Amazon shipping rates at checkout are a nice touch too, and they give customers accurate shipping options without me lifting a finger. Their support team is amazing. Quick responses, helpful advice, and they really know their stuff. Also loving that it works with Amazon’s Buy With Prime automatically. Highly recommended!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Great app and super good support from Cara.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Cara from customer service, resolved my issue very effectively, she even went the extra mile and made a conference call to resolve my Issue, keep it Cara. Thank you so much

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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