PringCor review for Amazon MCF by ByteStand

1 / 5

Nov. 15, 2023

Let me start off by saying that I didn't mind paying $85 a month for this app because of the customer service. There are many apps on here that are much cheaper, and Amazon even has a free one! I'm a very busy business owner and dealing with customer service agents can be a very time consuming task. Cara is great! The problem is, she's not always there. She will be there on chat, but when chat's not available you get this other agent named Todd. He's rude, condescending and quite unwilling to help. It's a complete 180 from Cara. I'm not sure if I'm going to continue using the app, but if I don't, it won't be because of Cara. Why would anyone want to spend their hard earned money with a company that treats their customers this way?

Using app

6 months

Total reviews

8

Average rating

2.3

Amazon MCF by ByteStand for Shopify
Amazon MCF by ByteStand
4.9 star
417 reviews

Amazon MCF Shipping by ByteStand

Developer
Shopify App Store