nomad travel Gear review for Amazon MCF by ByteStand
March 19, 2019
I would rate this service zero if i could. I asked one of the customer service representatives Gennifer if they could guide me through on how to set it up properly as the service wasn't working probably and this is the message i received "Unfortunately, our FBA Shipping app can be complex to setup. It may be a better use of your time to explore other shipping options." Basically saying they couldn't be bothered.
We have a detailed record of all the conversations that come thru the help desk. We exchanged 69 emails with Alan of Nomad Travel. Gennifer spent hours explaining our app to Allen, both via email and over the phone, sharing our video library and helping Alan every way possible. Typically our app takes less than 5 minutes to install. At some point we have to let the user know that maybe this app isn't for them, we reached that point with Alan.
