Michael Wainwright USA review for PH Ship Rate & Track for FedEx
April 25, 2024
We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.
Hi Michael, Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky! PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz. Don't hesitate to reach out if you ever need anything in the future! Thanks again for choosing our FedEx app!
