All reviews

Rating Breakdown

  • 5
    96% (520 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (539)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2024

Great customer service. They were able to solve my issue. Great app!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Issue taken care of....thank you! Been using for several years and love the App!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

My representative was quick and helpful.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2024

amazing help

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

El soporte al cliente es excelente, te contactan por telefono o te ayudan a través de Zoom a solucionar cualquier inconveniente y a entender mejor la app.

Store

Rönner

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

very informative and patient with me

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Great app, easy to use. Thank you touseef for the explanation

Store

KKookie

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2024

last update - HORRIBLE!!!! app slow you down massively due to last update, do not use !!!!!

Using app

6 months

Total reviews

3

Average rating

3.0

Developer Reply

Dear Wilson Pet Food, I appreciate your time on the call and sincerely apologize for any inconvenience caused. The interface you are currently using is a beta version of our NEW UI. You can easily revert to the old UI by enabling the checkbox labeled "I would like to go back to the old UI" in the feedback section. We are updating the app to align with Shopify Guidelines. Soon, you can expect additional features such as package details, service, and cost summaries to streamline your shipment process. Additionally, features like Bulk Print from Shopify orders, Partial Fulfillment, and Multi-location Fulfillment are in development. If you need assistance with switching or have any questions, we're here to help anytime. Thank you, Team PluginHive

5 / 5 Share

Feb. 15, 2024

Sibi Firoz was very helpful and helped me with all that I needed. It was easy to generate labels and return labels using the app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

It Helps a lot, and supporting team is great. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

The team at Plugin Hive is super responsive in helping with setup. Shout out to Sibi for making it all clear and helping answer any remaining questions. This app is perfect for calculated shipping rates from FedEx to help customers have more choices. Highly recommend!

Store

SOCCO®

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Manoar was very helpful and the training was simplified by his expertise.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Awesome Customer service, Thank you so much for Sibi Firoz. Easy to use app. Automatic label generate works amazing !!! Strongly recommend !!!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great customer support and set-up guidance, and all the functions we need.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Simple product to use that helps us move fast. Excellent customer support, very responsive and helpful. Highly recommended!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I had the pleasure of working with Sibi! He was extremely helpful and answered all the questions before they were asked! The APP is amazing and will make our life much easier!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Manohar was very helpful and took his time to explain the app to me in detail. Thank you very much for your great customer service.

Using app

About 16 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 29, 2024

Touseef was very helpful in walking through setup of the app. 5 star for him. The app is easy to use and lets us take advantage of our lower FedEx rates in a basic and easy to use process. Wasnt able to set up more complex automations so I'd give the app a 4 star. Overall 4.5 average which rounds up to 5.

Store

Neems

Using app

3 days

Total reviews

4

Average rating

5.0

3 / 5 Share

March 13, 2024

It has a lot of bugs and is missing a lot of functionality. The customer service is pretty good and responsive but they can’t always fix the problem.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Excellent APP and support along the way!

Using app

About 3 hours

Total reviews

2

Average rating

5.0