PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
541
chart
#382
All reviews
Rating Breakdown
Sept. 27, 2023
Sibi was super helpful and accommodating. He worked quickly to answer my questions and fulfill my requests. The app is super user-friendly and saves our company many many hours of labor! Must recommend.
Sept. 25, 2023
Had an issue with integrating our FedEx OneRate. Manohar and Sibi were excellent in helping us out with impeccable response times! Sibi was able to resolve my issue and further answer all questions I had! Thank you PH Ship!
Sept. 24, 2023
Excellent and prompt support for novice shippers! Touseef and Sagar were super informative and polite, and any questions or issues were immediately resolved.
Sept. 22, 2023
App works great and customer services is always there to help! Recommend!
Sept. 20, 2023
The TEAM IS UNBELIEVABLE. They helped figured out lots of things I did wrong. I would recommend this team and the app 100%
Sept. 19, 2023
Love working with PluginHive team. Wonderful customer service, fast reply and Zoom meeting available when needed. PH Ship, Rate and Track integrates perfectly with Fedex account. Our client is very happy. Highly recommend!
Sept. 17, 2023
We have been using the app for a while and have run into several limitations that make it difficult to work with. If you need to partial fulfill will not be able to use the app on the remaining part of the order since it does not support partial fulfillment. Also, if there is a large order that exceeds fedex order size, when you need the app the most you are left resorting to entering the information manually, one package at a time, into FedEx site.
Sept. 13, 2023
Great experience onboarding and getting our questions answered! The app seems very easy to use and has lots of features.
Sept. 11, 2023
App is easy to set up and works seamlessly with our store. I have spoke to support a number of times and every time they have been great
Sept. 8, 2023
Excellent tutorial of the Plugin Hive app. Sibi was very helpful in explaining every step of the app. Answering all the questions I had. The app is easy to navigate through.
Using app
11 months
Total reviews
1
Average rating
5.0
Sept. 6, 2023
Sibi delivers exceptional support, responding swiftly to address and debug any issues. The app functions seamlessly, and its integration with FedEx—our preferred choice in Canada—is truly impressive.
Aug. 23, 2023
Really excited about these capabilities! It does not integrate with other apps, but it does generate FedEx labels seemlessly. Great customer service with Sibi!
Aug. 22, 2023
The app does everything that we need. We ship freight, small parcel, partial fulfillment, MCF, and Buy with Prime and this app seamlessly integrates and works great. The team is amazing and responds right away. They would send a link to Zoom and walk you through the entire setup. I highly recommend trying this app if you are shipping with FedEx.
Aug. 21, 2023
Works very well and have the right shipping integration for fedex. live rates, Label creation and pickup scheduling is now very easy. We are using it on our website
Aug. 18, 2023
This app was easy to install. A quick call to customer support had me setup and running in no time!!
Aug. 8, 2023
The onboarding process was, quick, easy and clear! Looking forward to using this solution for my e-commerce needs.
Aug. 4, 2023
Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.
Dear David, We sincerely apologize for any inconvenience you've encountered while using our app. Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account. Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location. Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help. Thank you for your understanding and cooperation. Best regards, PluginHive