All reviews

Rating Breakdown

  • 5
    94% (510 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2023

Sibi was super helpful and accommodating. He worked quickly to answer my questions and fulfill my requests. The app is super user-friendly and saves our company many many hours of labor! Must recommend.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Awesome Service and configuration assistance.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Excellent customer support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Had an issue with integrating our FedEx OneRate. Manohar and Sibi were excellent in helping us out with impeccable response times! Sibi was able to resolve my issue and further answer all questions I had! Thank you PH Ship!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Excellent and prompt support for novice shippers! Touseef and Sagar were super informative and polite, and any questions or issues were immediately resolved.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

App works great and customer services is always there to help! Recommend!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

The TEAM IS UNBELIEVABLE. They helped figured out lots of things I did wrong. I would recommend this team and the app 100%

Store

RUUFE

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Love working with PluginHive team. Wonderful customer service, fast reply and Zoom meeting available when needed. PH Ship, Rate and Track integrates perfectly with Fedex account. Our client is very happy. Highly recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 17, 2023

We have been using the app for a while and have run into several limitations that make it difficult to work with. If you need to partial fulfill will not be able to use the app on the remaining part of the order since it does not support partial fulfillment. Also, if there is a large order that exceeds fedex order size, when you need the app the most you are left resorting to entering the information manually, one package at a time, into FedEx site.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 13, 2023

Great experience onboarding and getting our questions answered! The app seems very easy to use and has lots of features.

Store

RevAir

Using app

14 days

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 11, 2023

App is easy to set up and works seamlessly with our store. I have spoke to support a number of times and every time they have been great

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Excellent tutorial of the Plugin Hive app. Sibi was very helpful in explaining every step of the app. Answering all the questions I had. The app is easy to navigate through.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Sibi delivers exceptional support, responding swiftly to address and debug any issues. The app functions seamlessly, and its integration with FedEx—our preferred choice in Canada—is truly impressive.

Using app

Over 3 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Really excited about these capabilities! It does not integrate with other apps, but it does generate FedEx labels seemlessly. Great customer service with Sibi!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

The app does everything that we need. We ship freight, small parcel, partial fulfillment, MCF, and Buy with Prime and this app seamlessly integrates and works great. The team is amazing and responds right away. They would send a link to Zoom and walk you through the entire setup. I highly recommend trying this app if you are shipping with FedEx.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Very helpful. Solved problem right away.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Works very well and have the right shipping integration for fedex. live rates, Label creation and pickup scheduling is now very easy. We are using it on our website

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

This app was easy to install. A quick call to customer support had me setup and running in no time!!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

The onboarding process was, quick, easy and clear! Looking forward to using this solution for my e-commerce needs.

Using app

4 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 4, 2023

Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Dear David, We sincerely apologize for any inconvenience you've encountered while using our app. Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account. Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location. Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help. Thank you for your understanding and cooperation. Best regards, PluginHive