All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2023

The support I received was very helpful. Sibi Firoz helped me understand many aspects and answered all my questions.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very helpful customer service! The app is customer friendly and helps us to be able to use Fed-ex!!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 12, 2023

Great app with awesome customer service and support. Contacted with an issuew and had me on zoom meeting and issue resolved within an hour

Store

TeamMSC

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2023

Customer Service was fast and very helpful! The team makes using Fed-Ex which is not native to Shopify easy.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

All worked good, The help understanding of the software went good also. Would recommend going a little slower from the standpoint of Tech. talking about how it all works & setting it up.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Can't believe how easy it was to just input a bit of info and start using Fedex labels. I tried the manual route of going through fedex. Trust me, you don't want to try that route. You'll save an enourmous amount of time and money using this app (you don't need the advanced shopify plan to use this app, you do to connect fedex through the traditional route.) Fast and professional customer service. I hope to be a long term customer.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2023

Manohar was very helpful! A pleasant experience! There was lots that needed to be changed and all went smoothly!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

The app integrates with Shopify easily, and our rates are computing accurately and billed right to our account. The customer service has been prompt and helpful too! https://usasignframeandstake.com/

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

PH Ship, Rate and Track works great and the label generation is easy with the app and awesome customer support

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Great support, worked with us to get our setting dialed in correctly and spent the time needed! Helped us get shopify properly linked

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Sibi was a great help, we will start using the plug in now and it will make our business work easier. Sibi helped us with all the information we needed and he explained every step of the way!

Store

BAOBAB

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2023

Thank you Manohar for the clear and great training, it was easy. to understand the app settings and setup,

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

We have been very pleased with PH Ship Rate & Track. They are quick to reply to our requests and it is very easy to use. They were very helpful when we were just getting started as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

good service we appreciate the app assistance. No evaluation is required through the app. satisfied

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2023

Amazing app, and very helpful and responsive customer service. If you work with Fedex I strongly recommend it.

Store

Joselie

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2023

I looked long and hard for an app or service that could compute accurate shipping rates and found this one. So far so good - no more padding out rates by 30% to account for home delivery + declared value + ASR! Support is very responsive.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback. We're pleased to hear that our app helps you display accurate FedEx shipping rates at the checkout. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future. Regards, PH Ship, Rate, and Track App Team

5 / 5 Share

May 1, 2023

I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience. Best regards, PH Ship, Rate and Track App Team

5 / 5 Share

April 28, 2023

It was a excellent explanation. plus a very kind humble person (keerthi). All my doubts are cleared . The shop is ready to go now

Using app

5 months

Total reviews

1

Average rating

5.0