All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2023

It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Fast and helpful service! Sibi walked me through the process to understand how to use the app. It was very easy to generate a label in the app.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

April 20, 2023

Manohar was very helpful! We couldn't connect our new fedex account correctly and he walked us through the necessary steps. Very happy!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Great Support - Keerthi has been fantastic onboarding our account. Thank you for your help and thank you for a great app.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Hey All, We just downloaded this app and it's extremely helpful. Customer service is great and the advantages to having this app are incredible. Please try on your Shopify store. Cheers!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Very kind and helpful! He answered all our questions and was really patient with us. We would use the service again.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

Shashi Kumar He was able to solve all of our issues when we introduced FedEx One rate to our customers

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback on PH Ship, Rate, and Track app for FedEx. We're happy to hear that our app was able to effectively address all your shipping needs, particularly with the introduction of FedEx One Rate to your customers. Please don't hesitate to reach out to us for any further assistance. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

April 11, 2023

Manohar was extremely helpful today. He was very knowledgeable and very patient with me. He was able to solve all of my problems quickly and also was able to explain why things worked a certain way and how to address my issue in the best way. Thank you guys for the great support. Keep it up.

Using app

About 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. We are glad to have assisted you and look forward to serving you again. Feel free to contact us anytime for further assistance. Thank you for your business. Best regards, PH Ship, Rate & Track App Team

5 / 5 Share

April 11, 2023

Setting up was pretty easy by a representative that helped me. I will write another review after the first shipment has been sent out and delivered.

Store

Evorden

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

April 5, 2023

Sibi was super helpful. He hopped on Zoom and got my one rate connected in less than 20 min! I really found him helpful and the rates are correct on our store! The App was super easy to connect as well! than you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback. We're pleased to hear that our team was able to help you in displaying accurate FedEx One Rate shipping rates at the checkout. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

April 3, 2023

We were able use FedEx one rate boxes with our account at the order checkout for fulfilling orders with this app

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We are glad to hear that you are using our FedEx Shipping app for streaming your shipping. We appreciate your business and look forward to serving you again in the future. Best regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 28, 2023

App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods. If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 22, 2023

Sibi was wonderful, quick and easy to deal with! The app PH Ship, Rate, Label is great and has provided us an easy way to ship and print labels. Definitely would recommend for many reason!

Store

Foli

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback. We're glad we could help you easily display Live FedEx shipping rates and print FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate, and Track App

5 / 5 Share

March 22, 2023

I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app. As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs. Thank you for choosing our app, and we look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 21, 2023

Thank you for your prompt response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're happy that we were able to help you with printing FedEx shipping labels using our PH Ship, Rate & Track for FedEx app. We appreciate your business and look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 21, 2023

I had difficulties getting our FedEx rates to reflect the same on our website. Thanks to Manohar helping me fix the issue on a Zoom meeting, our store is showing the correct rates. Manohar provided rapid response and excellent customer service.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and for using PH Ship, Rate & Track for FedEx app! We're pleased to hear that our team was able to help you in displaying accurate FedEx Freight shipping rates on your website. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 16, 2023

I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!

Store

Makana

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 13, 2023

The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx. We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team. We appreciate your business and look forward to serving you further.

5 / 5 Share

March 7, 2023

Very good support. The agent communicated very well and pointed out exactly what I needed to know. He went a step further and not only explained how it works but also why it works that way.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're happy that we were able to help you with displaying FedEx estimated delivery dates at checkout, as well as configuring packaging and product dimensions using PH Ship, Rate & Track App for FedEx. We appreciate your business and look forward to serving you again in the future. Happy Shipping with PluginHive!